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Julep

Cosmetics and Toiletries
  • 2 ISSUES RESOLVED
  • 324 TOTAL REVIEWS
  • $5.1K CLAIMED LOSSES
  • $45 AVERAGE LOSS
2.3
Customer service
Website
Staff
Diversity of Products or Services
  • Good customer service 5
  • High quality products 4
  • Packaging 4
  • Products 4
  • Products were fine 4

Customers don't like

  • Not told this was a membership5
  • Prices to high4
  • Took money without authorization4
  • Not told this was membership3
  • Prices too high2
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Wen

Cosmetics and Toiletries
  • 2 ISSUES RESOLVED
  • 1761 TOTAL REVIEWS
  • $1.5M CLAIMED LOSSES
  • $2.7K AVERAGE LOSS
2.1
Customer service
Website
Staff
Diversity of Products or Services
  • Smell 12
  • How it makes my hair feel and look 8
  • Product 7
  • Feel of my hair 6
  • Thinning hair falling out 5

Customers don't like

  • Hair loss12
  • Lost my hair11
  • Deceptive marketing practice8
  • Losing my hair when i shampooed4
  • Unhelpful customer service4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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