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Julep

Cosmetics and Toiletries
  • 2 ISSUES RESOLVED
  • 323 TOTAL REVIEWS
  • $5.1K CLAIMED LOSSES
  • $45 AVERAGE LOSS
2.3
Customer service
Website
Staff
Diversity of Products or Services
Reliability
  • Good customer service 5
  • High quality products 4
  • Packaging 4
  • Products 4
  • Products were fine 4

Customers don't like

  • Not told this was a membership12
  • Horrible customer service10
  • Prices to high8
  • Not told this was membership7
  • Took money without authorization6
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Wen

Cosmetics and Toiletries
  • 2 ISSUES RESOLVED
  • 1757 TOTAL REVIEWS
  • $1.4M CLAIMED LOSSES
  • $2.5K AVERAGE LOSS
2.1
Customer service
Website
Staff
Diversity of Products or Services
Reliability
  • Smell 12
  • How it makes my hair feel and look 8
  • Product 7
  • Feel of my hair 6
  • Silky shiny hair 5

Customers don't like

  • Hair loss30
  • Deceptive marketing practice15
  • Lost my hair14
  • Hair falling out8
  • Losing my hair when i shampooed8
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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