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Julep

Cosmetics and Toiletries
  • 2 ISSUES RESOLVED
  • 327 TOTAL REVIEWS
  • $5.1K CLAIMED LOSSES
  • $45 AVERAGE LOSS
2.3
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
Reliability
  • Good customer service 5
  • Products were fine 4
  • Products 4
  • Packaging 4
  • High quality products 4

Customers don't like

  • Not told this was a membership5
  • Took money without authorization4
  • Prices to high4
  • Not told this was membership3
  • Prices too high2
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Meaningful Beauty

Cosmetics and Toiletries
  • 6 ISSUES RESOLVED
  • 1063 TOTAL REVIEWS
  • $65.7K CLAIMED LOSSES
  • $174 AVERAGE LOSS
1.7
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
Reliability
  • Skin product 12
  • Product 10
  • All products received 4
  • Product line 3
  • Packaging 3

Customers don't like

  • Customer service13
  • Difficult to cancel11
  • Billing of account11
  • Overcharged9
  • Unauthorized charges5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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