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Julep

Cosmetics and Toiletries
  • 2 ISSUES RESOLVED
  • 324 TOTAL REVIEWS
  • $5.1K CLAIMED LOSSES
  • $45 AVERAGE LOSS
2.3
Customer service
Website
Staff
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Good customer service 5
  • High quality products 4
  • Packaging 4
  • Products 4
  • Products were fine 4

Customers don't like

  • Not told this was a membership12
  • Horrible customer service10
  • Prices to high8
  • Not told this was membership7
  • Took money without authorization6
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Lumare

Cosmetics and Toiletries
  • 3 ISSUES RESOLVED
  • 280 TOTAL REVIEWS
  • $18.2K CLAIMED LOSSES
  • $153 AVERAGE LOSS
1.1
Customer service
Website
Staff
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • How fast they shipped 4
  • Opportunity to try the products for only the cost ofppi 1

Customers don't like

  • Business model and trickery24
  • Dishonest company20
  • Sneaky and dishonest19
  • Billing13
  • Lies about the trial and delivery12
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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