Julep vs Keranique

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Julep

Cosmetics and Toiletries
  • 2 ISSUES RESOLVED
  • 322 TOTAL REVIEWS
  • $5K CLAIMED LOSSES
  • $45 AVERAGE LOSS
2.4
Customer service
Website
Staff
Discounts and Special Offers
  • Good customer service 5
  • High quality products 4
  • Packaging 4
  • Products 4
  • Products were fine 4

Customers don't like

  • Not told this was a membership12
  • Horrible customer service10
  • Prices to high8
  • Not told this was membership7
  • Took money without authorization6

Products by Julep

No items

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Keranique

Cosmetics and Toiletries
  • 1 ISSUES RESOLVED
  • 895 TOTAL REVIEWS
  • $560K CLAIMED LOSSES
  • $2.3K AVERAGE LOSS
1.5
Customer service
Website
Staff
Discounts and Special Offers
  • Time wasting 3
  • Disgusting 3
  • Insane 2
  • Shampoo and conditioner 2
  • Possible to cancel account over phone 2

Customers don't like

  • Terrible customer service22
  • Price19
  • Deceitful practices10
  • Manipulative10
  • Fake legal explanations9

Products by Keranique

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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