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Julep

Cosmetics and Toiletries
  • 2 ISSUES RESOLVED
  • 323 TOTAL REVIEWS
  • $5.1K CLAIMED LOSSES
  • $45 AVERAGE LOSS
2.3
Customer service
Website
Staff
Discounts and Special Offers
  • Good customer service 5
  • Packaging 4
  • Products 4
  • Products were fine 4
  • Secure packaging 3

Customers don't like

  • Not told this was a membership12
  • Horrible customer service8
  • Not told this was membership7
  • Prices to high7
  • Took money without authorization6
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Keranique

Cosmetics and Toiletries
  • 2 ISSUES RESOLVED
  • 918 TOTAL REVIEWS
  • $560K CLAIMED LOSSES
  • $2.3K AVERAGE LOSS
1.5
Customer service
Website
Staff
Discounts and Special Offers
  • Time wasting 3
  • Disgusting 3
  • Courtesy of the staff 2
  • Possible to cancel account over phone 2
  • Insane 2

Customers don't like

  • Terrible customer service17
  • Price17
  • Deceitful practices10
  • Manipulative10
  • Fake legal explanations9
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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