PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Southwest Medical Associates and Jps Health Network as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Southwest Medical Associates
Jps Health Network

Southwest Medical Associates and Jps Health Network Overview

Total reviews
81
51
Company responses
0
0
Issues resolved
0
1

Southwest Medical Associates and Jps Health Network Consumer Ratings

Rank
317 out of 1956 in Hospitals, Clinics and Medical Centers category
278 out of 1956 in Hospitals, Clinics and Medical Centers category
Customer service
182 in category
201 in category
Product or Service Quality
243 in category
183 in category
Diversity of Products or Services
285 in category
249 in category
Website
230 in category
313 in category

Southwest Medical Associates and Jps Health Network Rating Details

Customer service
1.7 (43 reviews)
1.5 (23 reviews)
Reviewer's quote

...These people (nurses, managers, and what they call customer service, do not care about you. You have to demand the service you need. Otherwise they give it to you...

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Have been here for about 2 hours and the service is slow. The nurses and Drs. Are busystem having non work related conversations and standing at the nurses desk laughing it up...

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Product or Service Quality
1.5 (35 reviews)
1.8 (21 reviews)
Reviewer's quote

...Not to even see a doctor, but a so called assistant! What happened to quality care?..

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...I'm 61 and my quality of life has been abruptly taken away, making my life miserable. No one wants chronic pain. So, out of 15 specialists and Pcp's from jps, they were all wrong and one that doesn't ask you anything is right???? Makes absolutely no sense...

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Diversity of Products or Services
1.6 (33 reviews)
2 (20 reviews)
Reviewer's quote

...Just a bunch of money hungry corporations that always want more and more money for services that they never even follow through. Stay away from southwest medical associates!!!! ..

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It's been over a week since they screwed up my refill and have not heard back from them. I am feeling such without my medication. They dont seem to care and state that they can change my medication without my consent :angry::cry:

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Website
2.2 (33 reviews)
1.9 (20 reviews)
Reviewer's quote

First, there are many many great physicians and great staff. But recently, and more specifically a phone rep named Jennifer has completely changed my opinion of Southwest.Jennifer wanted me to schedule a another Dr visit after receiving a letter diagnosing me with apnea after Ive done One sleep...

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No answerHad to leave a voicemail.I had put a refill order for my NP thyroid medication, and they changed it without my consent. I'm now having to go days without my medication because of their mistake. And I can't even get in touch with anyone.

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Southwest Medical Associates and Jps Health Network Pros and Cons

Pros
  • Still thinking
  • Nurses assistants
  • Phone
  • There are no pros
  • Old doctors
  • Doctor is the best pcp i have ever had
Cons
  • Ability to communicate
  • Uncaring doctors
  • Do not try to help
  • I am ver disapponited
  • Doctors dont have time for patients and dont return calls
  • Your way of scheduling

Southwest Medical Associates and Jps Health Network Most Positive Reviews

Top rated reviews
5

Employees discussing emplyee busines where the waiting room can hear. One particular was a very unprofessional aftican...

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5

I will start off by saying I HATE hospitals. I literally have to be dying to go. JPS is always the hospital I go to...

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5

prescribed niacin 2000 mg at a different pharmacy why not my usual who would have warned about the side affects of this...

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5

I'm currently a patient, in the hospital.
I want to praise Chris Gilbert, executive Chef at the main hospital in Ft Worth...

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Southwest Medical Associates and Jps Health Network Most Critical Reviews

Lowest rated reviews
1

My mother recently went in this clinic for pain management but unfortunately was greeted with nothing but...

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1

Have been here for about 2 hours and the service is slow. The nurses and Drs. Are busystem having non work related...

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1

To Whom It May Concern,

My name is DarShelle Lynch, I am overly dissatisfied with the service I have been receiving fro...

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1

Waiting 15+ hours to be seen on the 10th floor just being passed from shift to shift we are not a priority to anyone.

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Southwest Medical Associates and Jps Health Network Latest Reviews

Recent published reviews
No votes

I went to South West Sienna on April. I was seen by Dr Omar Bibi. I was in terrible shape. My body was bent and I could...

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No votes

I woke up with pain on my right side around my ribs. It is hard to breathe I can't take deal breaths. The pain is going...

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No votes

So this nurse that work with Dr. Carl ALLEN name nurse Jill is the most rudest nurse ever she not Professional

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1

It's been over a week since they screwed up my refill and have not heard back from them. I am feeling such without my...

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Southwest Medical Associates and Jps Health Network Products and Services

Most reviewed product and services
  • Southwest Medical Associates Medical Care (23 reviews)
  • Southwest Medical Associates Customer Care (11 reviews)
  • Southwest Medical Associates Doctor (11 reviews)
  • Jps Health Network Medical Care (11 reviews)
  • Jps Health Network Doctor (7 reviews)
  • Jps Health Network Customer Care (5 reviews)