PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Minute Clinic and Jps Health Network as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Minute Clinic
Jps Health Network

Minute Clinic and Jps Health Network Overview

Total reviews
626
43
Company responses
0
0
Issues resolved
9
1

Minute Clinic was first mentioned on PissedConsumer on Dec 17, 2012 and since then this brand received 626 reviews. It is 583 reviews more than Jps Health Network received since Dec 10, 2012. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Jps Health Network customer support team than with Minute Clinic customer service.

Minute Clinic and Jps Health Network Consumer Ratings

Rank
320 out of 2623 in Hospitals, Clinics and Medical Centers category
287 out of 2623 in Hospitals, Clinics and Medical Centers category
Customer service
240 in category
194 in category
Staff
284 in category
178 in category
Product or Service Quality
217 in category
190 in category

According to consumer ratings and reviews, Jps Health Network ranks 33 points higher in the Hospitals, Clinics and Medical Centers category than Minute Clinic. People gave Minute Clinic 1.3 stars for Customer service criterion in Hospitals, Clinics and Medical Centers category and it is 530 points higher than the worst rated brand in this category. At the same time, Jps Health Network was rated 1.6 stars for Customer service criterion in this category and it is 576 points higher than the worst rated brand in this category. If we look at Staff criterion, than we see that Jps Health Network has a higher rating than Minute Clinic. Regarding Product or Service Quality criterion, consumers gave Minute Clinic 1.5 stars and it is 72% greater than other in category. Jps Health Network however was rated 1.7 stars and it is 75% greater than other in category.

Minute Clinic and Jps Health Network Rating Details

Customer service
1.3 (338 reviews)
1.6 (21 reviews)
Reviewer's quote

...For three days I tried to reach their customer service to rectify the situation and each time I was placed on hold for over an hour. I still have not been able to reach anyone. Disgusting!..

PissedConsumer1702984

Have been here for about 2 hours and the service is slow. The nurses and Drs. Are busystem having non work related conversations and standing at the nurses desk laughing it up...

PissedConsumer594367
Staff
1.6 (322 reviews)
2 (18 reviews)
Reviewer's quote

...The computer shouldn’t accept signups unless staff WILL stay to see the patient..

Mark B

...Staff (Debbie) is rude and seems like she doesn't care about the patients..

PissedConsumer1736514
Product or Service Quality
1.5 (289 reviews)
1.7 (19 reviews)
Reviewer's quote

... are no longer available to those that work more than one job working mom anybody who has kids and are struggling to get a doctor's appointment their customer service is no longer there for us they have let technology take over which eliminates the walk in....

Heidi A

...I'm 61 and my quality of life has been abruptly taken away, making my life miserable. No one wants chronic pain. So, out of 15 specialists and Pcp's from jps, they were all wrong and one that doesn't ask you anything is right???? Makes absolutely no sense...

Taisha

Minute Clinic and Jps Health Network Pros and Cons

Pros
  • Friendly nurse practitioner
  • Convenient
  • Care
  • There are no pros
  • Old doctors
  • Doctor is the best pcp i have ever had
Cons
  • Poor customer service
  • Service
  • Unprofessional service
  • I am ver disapponited
  • Doctors dont have time for patients and dont return calls
  • Your way of scheduling

Minute Clinic and Jps Health Network Most Positive Reviews

Top rated reviews
5

Before you begin reading all of the negative comments on this message board, I want there to be something positive for y...

5

I will start off by saying I HATE hospitals. I literally have to be dying to go. JPS is always the hospital I go to...

Minute Clinic and Jps Health Network Most Critical Reviews

Lowest rated reviews
1

Arrived at clinic at 130 pm, sign showed return time of 140pm during lunch. Waited until 210pm nurse returned and said...

1

Have been here for about 2 hours and the service is slow. The nurses and Drs. Are busystem having non work related...

Minute Clinic and Jps Health Network Latest Reviews

Recent published reviews

We waited for 2 hours she was in with someone and one person before my daughter was sick not happy. After waiting all...

Read all 626 reviews
2.7

I had an appointment at 3:00 pm, checked in at 2:45, and was finally seen at 6:10 pm. Staff (Debbie) is rude and seems...

Read all 43 reviews

Minute Clinic and Jps Health Network Products and Services

Most reviewed product and services
  • Minute Clinic Customer Care (147 reviews)
  • Minute Clinic Medical Care (119 reviews)
  • Minute Clinic Nurse (58 reviews)
  • Jps Health Network Medical Care (11 reviews)
  • Jps Health Network Doctor (7 reviews)
  • Jps Health Network Customer Care (4 reviews)