PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Jps Health Network and Minute Clinic as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Jps Health Network
Minute Clinic

Jps Health Network and Minute Clinic Overview

Total reviews
42
621
Company responses
0
0
Issues resolved
1
9

Minute Clinic was first mentioned on PissedConsumer on Dec 17, 2012 and since then this brand received 621 reviews. It is 579 reviews more than Jps Health Network received since Dec 10, 2012. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Jps Health Network customer support team than with Minute Clinic customer service.

Jps Health Network and Minute Clinic Consumer Ratings

Rank
286 out of 2946 in Hospitals, Clinics and Medical Centers category
320 out of 2946 in Hospitals, Clinics and Medical Centers category
Customer service
190 in category
239 in category
Product or Service Quality
211 in category
215 in category
Staff
175 in category
277 in category

According to consumer ratings and reviews, Jps Health Network ranks 34 points higher in the Hospitals, Clinics and Medical Centers category than Minute Clinic. People gave Jps Health Network 1.6 stars for Customer service criterion in Hospitals, Clinics and Medical Centers category and it is 577 points higher than the worst rated brand in this category. At the same time, Minute Clinic was rated 1.3 stars for Customer service criterion in this category and it is 528 points higher than the worst rated brand in this category. If we look at Product or Service Quality criterion, than we see that Jps Health Network has a higher rating than Minute Clinic. Regarding Staff criterion, consumers gave Jps Health Network 2.1 stars and it is 77% greater than other in category. Minute Clinic however was rated 1.6 stars and it is 64% greater than other in category.

Jps Health Network and Minute Clinic Rating Details

Customer service
1.6 (20 reviews)
1.3 (334 reviews)
Reviewer's quote

Have been here for about 2 hours and the service is slow. The nurses and Drs. Are busystem having non work related conversations and standing at the nurses desk laughing it up...

PissedConsumer594367

...For three days I tried to reach their customer service to rectify the situation and each time I was placed on hold for over an hour. I still have not been able to reach anyone. Disgusting!..

PissedConsumer1702984
Product or Service Quality
1.6 (18 reviews)
1.5 (287 reviews)
Reviewer's quote

...I'm 61 and my quality of life has been abruptly taken away, making my life miserable. No one wants chronic pain. So, out of 15 specialists and Pcp's from jps, they were all wrong and one that doesn't ask you anything is right???? Makes absolutely no sense...

Taisha

I went in with a lighter case of Poison Ivy. I told the Nurse that Prednisone had worked in the past. She gave me a cream. It didn’t work. In order to get a hold of her I had to go through the call center and wait 24 hrs for a call back. Then she prescribed a light dose of prednisone. It worked but...

Patrick H
Staff
2.1 (17 reviews)
1.6 (320 reviews)
Reviewer's quote

Very bad Attitudes of the staff . one staff member tried to physically fight me ..

PissedConsumer1262748

...The computer shouldn’t accept signups unless staff WILL stay to see the patient..

Mark B

Jps Health Network and Minute Clinic Pros and Cons

Pros
  • There are no pros
  • Old doctors
  • Doctor is the best pcp i have ever had
  • Friendly nurse practitioner
  • Convenient
  • Care
Cons
  • I am ver disapponited
  • Doctors dont have time for patients and dont return calls
  • Your way of scheduling
  • Poor customer service
  • Service
  • Unprofessional service

Jps Health Network and Minute Clinic Most Positive Reviews

Top rated reviews
5

I will start off by saying I HATE hospitals. I literally have to be dying to go. JPS is always the hospital I go to...

5

Before you begin reading all of the negative comments on this message board, I want there to be something positive for y...

Jps Health Network and Minute Clinic Most Critical Reviews

Lowest rated reviews
1

Have been here for about 2 hours and the service is slow. The nurses and Drs. Are busystem having non work related...

1

Arrived at clinic at 130 pm, sign showed return time of 140pm during lunch. Waited until 210pm nurse returned and said...

Jps Health Network and Minute Clinic Latest Reviews

Recent published reviews
1

I went to the er for some issues and it took all day to be seen. i wound up being admitted and for the first 2 days i...

Read all 42 reviews
2

unqualified employee (NP). went to do wax removal, Nothing was done. it was first time and will never go back.

Read all 621 reviews

Jps Health Network and Minute Clinic Products and Services

Most reviewed product and services
  • Jps Health Network Medical Care (11 reviews)
  • Jps Health Network Doctor (7 reviews)
  • Jps Health Network Customer Care (4 reviews)
  • Minute Clinic Customer Care (145 reviews)
  • Minute Clinic Medical Care (118 reviews)
  • Minute Clinic Nurse (57 reviews)