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Jp Morgan

Loans and Mortgages
  • 0 ISSUES RESOLVED
  • 10 TOTAL REVIEWS
  • $300K CLAIMED LOSSES
  • $100K AVERAGE LOSS
1.1
Customer service
Staff
Reliability
Billing Practices
Website
  • Unjustifiable 1
  • Unconstitutional 1
  • Degrading 1

Customers don't like

  • Waiting one hour to get to box and i still did not get in2
  • Constant lies2
  • How they are trained to deny me1

Products by Jp Morgan

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Ocwen

Loans and Mortgages
  • 3 ISSUES RESOLVED
  • 1323 TOTAL REVIEWS
  • $8.9M CLAIMED LOSSES
  • $28.3K AVERAGE LOSS
1.3
Customer service
Staff
Reliability
Billing Practices
Website
  • One person that tried to help me 4
  • Loan modification staff is competent and fair 2
  • Did a great job 2
  • Our mortgage 1
  • Ocwen is ok with me 1

Customers don't like

  • Absolutely no customer service11
  • No clear answers10
  • Lost paperwork6
  • Lack of follow up6
  • Unwilling to solve issues5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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