PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about SMOK and Joyetech as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

SMOK
Joyetech

SMOK and Joyetech Overview

Total reviews
399
7
Company responses
0
0
Issues resolved
0
0

SMOK was first mentioned on PissedConsumer on Nov 8, 2016 and since then this brand received 399 reviews. It is 392 reviews more than Joyetech received since Jul 10, 2019.

SMOK and Joyetech Consumer Ratings

Rank
38 out of 259 in Cigarettes and Tobacco category
773 out of 4212 in E-commerce category
Product or Service Quality
39 in category
850 in category
Price Affordability
35 in category
359 in category
Diversity of Products or Services
36 in category
871 in category

SMOK and Joyetech Rating Details

Product or Service Quality
1.8 (213 reviews)
1 (4 reviews)
Reviewer's quote

yeah I just wanted to track my order and can't even get even info where my product is..

PissedConsumer1772519

Purchased Joytech Exceed E-cig 1 month age. Unit tasting burnt, changed coil, still tastes burnt, Incredibly hard to fill and no indicator or fill marking. Guarantee gives only repair? repair or replacement from China. No US contact or phone number

Marja P
Price Affordability
2.6 (207 reviews)
2.5 (2 reviews)
Reviewer's quote

...he sold 100's of the product (trinity alpha) and this never happened before he wouldn't even let me trade it for another product and pay the difference in price he never gave us a receipt, so I'm not even able to go on the website to fill out the form to send it back to get a replacement one due to the fact of not having a receipt. Smok customer service was very friendly and...

Kelvon

New joyetech device and need help with instructions with starting off.

Lyndon
Diversity of Products or Services
2.5 (204 reviews)
1 (3 reviews)
Reviewer's quote

I have purchased 5 different types of Smok products within the last four months, and each one of them wouldn't charge after a week or two!..

Faiz

NEVER EVER waster your money or valuable time with this company, all they care about is money and they will stop at nothing. I unknowingly bought a broken device from them with my hard earned money, payed extra for shipping, waited 4 days, and the device was broken, emailed support... took them 3...

PissedConsumer1584157

SMOK and Joyetech Pros and Cons

Pros
  • How it worked initially
  • Appearence and color
  • Vape til it leaked
  • Fast delivery
Cons
  • Failed unit
  • Quality of the product
  • Smoks customer service
  • No customer service

SMOK and Joyetech Most Positive Reviews

Top rated reviews
5

Yes i have been having promblems with my device.

No votes

SMOK and Joyetech Most Critical Reviews

Lowest rated reviews
1

Bought a smok gx350 and it keeps going up to 350 watts by itself and switching off

1

NEVER EVER waster your money or valuable time with this company, all they care about is money and they will stop at...

SMOK and Joyetech Latest Reviews

Recent published reviews

I bought a v fin and I couldnt even turn it on because it said, battery error. It wont charge and it hasnt been on...

Read all 399 reviews
1.2

Purchased Joytech Exceed E-cig 1 month age. Unit tasting burnt, changed coil, still tastes burnt, Incredibly hard to...

Read all 7 reviews

SMOK and Joyetech Products and Services

Most reviewed product and services
  • Smok Vape Kit (102 reviews)
  • Smok Customer Care (43 reviews)
  • Smok Box Mod (23 reviews)
  • Joyetech Vape Kit (4 reviews)
  • Joyetech Vaporizer (3 reviews)