PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Joyetech and SMOK as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Joyetech
SMOK

Joyetech and SMOK Overview

Total reviews 8 537
Company responses 0 0
Issues resolved 0 0

Joyetech and SMOK Consumer Ratings

Rank
879 out of 3124 in E-commerce category
46 out of 238 in Cigarettes and Tobacco category
Product or Service Quality
1014 in category
45 in category
Diversity of Products or Services
1109 in category
49 in category
Exchange, Refund and Cancellation Policy
1113 in category
38 in category
Discounts and Special Offers
830 in category
39 in category

Joyetech and SMOK Rating Details

Product or Service Quality
1 (4 reviews)
1.8 (286 reviews)
Reviewer's quote

Purchased Joytech Exceed E-cig 1 month age. Unit tasting burnt, changed coil, still tastes burnt, Incredibly hard to fill and no indicator or fill marking. Guarantee gives only repair? repair or replacement from China. No US contact or phone number

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...I have been emailing customer service numerous times and no response. I have receipts and would appreciate a call back. I have been back to were I purchased them and they say I must go through you...

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Diversity of Products or Services
1 (3 reviews)
2.4 (279 reviews)
Reviewer's quote

New joyetech device and need help with instructions with starting off.

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...They are thinking about how stupid everyone buying their products are and the pile of cash they get selling a faulty product. Screw Smok..

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Exchange, Refund and Cancellation Policy
1 (2 reviews)
1.5 (112 reviews)
Reviewer's quote

NEVER EVER waster your money or valuable time with this company, all they care about is money and they will stop at nothing. I unknowingly bought a broken device from them with my hard earned money, payed extra for shipping, waited 4 days, and the device was broken, emailed support... took them 3...

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...After the long wait I have decided to request for a refund. Smok responded that they will investigate the matter and check with FEDEX. I had responded I was no longer interested in my order for a Morph 219 as it was not delivered after more than 2 months of waiting and I requested for a refund...

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Discounts and Special Offers
1 (2 reviews)
1.9 (260 reviews)
Reviewer's quote

No items

This is still not working and not very pleased with it now spend that kind of money and after a month it stops working that aint worth a crap then you call and they want to give you a round around that is not very good at all now

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Joyetech and SMOK Pros and Cons

Pros
  • Fast delivery
  • How it worked initially
  • Appearence and color
  • Vape til it leaked
Cons
  • No customer service
  • Customer service
  • Failed unit
  • Smoks customer service

Joyetech and SMOK Most Positive Reviews

Top rated reviews
No votes
5

i got this vap for valentines day and it has leaked out 3 of liquid I am no pleased at all, I would like a replacement...

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No votes
5

Yes i have been having promblems with my device.

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Joyetech and SMOK Most Critical Reviews

Lowest rated reviews
1

NEVER EVER waster your money or valuable time with this company, all they care about is money and they will stop at...

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1

Bought a smok gx350 and it keeps going up to 350 watts by itself and switching off

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1

CANNOT FIGURE OUT WHY THE VAPORIZER IS NOT WORKING ??? INSTRUCTIONS ARE UNCLEAR AND THERE IS NOT A U.S. NUMBER TO CALL...

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1

Roughly two weeks ago I purchased an alien mod from my local vape shop. I immediately had an issue with it. I took my...

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Joyetech and SMOK Latest Reviews

Recent published reviews
No votes

Needing 3 boxes of 1.2 coils for penguin.

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1.3

This is still not working and not very pleased with it now spend that kind of money and after a month it stops working...

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1.2

Purchased Joytech Exceed E-cig 1 month age. Unit tasting burnt, changed coil, still tastes burnt, Incredibly hard to...

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No votes

My ears have never been more clogged or filled with wax, nor have I ever been more upset, mad, homocidal, angry and...

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Joyetech and SMOK Products and Services

Most reviewed product and services
  • Joyetech Vape Kit (4 reviews)
  • Joyetech Vaporizer (3 reviews)
  • Smok Vape Kit (121 reviews)
  • Smok Customer Care (46 reviews)
  • Smok Box Mod (23 reviews)