PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Joyetech and SMOK as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Joyetech
SMOK

Joyetech and SMOK Overview

Total reviews
7
503
Company responses
0
0
Issues resolved
0
0

Joyetech and SMOK Consumer Ratings

Rank
835 out of 3039 in E-commerce category
40 out of 226 in Cigarettes and Tobacco category
Product or Service Quality
935 in category
43 in category
Diversity of Products or Services
998 in category
44 in category
Discounts and Special Offers
796 in category
34 in category
Price Affordability
382 in category
41 in category

Joyetech and SMOK Rating Details

Product or Service Quality
1 (4 reviews)
1.8 (268 reviews)
Reviewer's quote

Purchased Joytech Exceed E-cig 1 month age. Unit tasting burnt, changed coil, still tastes burnt, Incredibly hard to fill and no indicator or fill marking. Guarantee gives only repair? repair or replacement from China. No US contact or phone number

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No change, still cannot find the product Im looking for..

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Diversity of Products or Services
1 (3 reviews)
2.4 (256 reviews)
Reviewer's quote

New joyetech device and need help with instructions with starting off.

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After I ordered from their site and received my products I got a letter from FedEx saying I owe then 51. 00 for taxes!!! $51. 00! Because it went through customs...

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Discounts and Special Offers
1 (2 reviews)
1.9 (240 reviews)
Reviewer's quote

NEVER EVER waster your money or valuable time with this company, all they care about is money and they will stop at nothing. I unknowingly bought a broken device from them with my hard earned money, payed extra for shipping, waited 4 days, and the device was broken, emailed support... took them 3...

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Lcd went black & can't power up at all after 3months of buying vape

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Price Affordability
2.5 (2 reviews)
2.5 (263 reviews)
Reviewer's quote

No items

...he sold 100's of the product (trinity alpha) and this never happened before he wouldn't even let me trade it for another product and pay the difference in price he never gave us a receipt, so I'm not even able to go on the website to fill out the form to send it back to get a replacement one due to the fact of not having a receipt. Smok customer service was very friendly and...

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Joyetech and SMOK Pros and Cons

Pros
  • Fast delivery
  • How it worked initially
  • Vape til it leaked
  • Used to be good now trash
Cons
  • No customer service
  • Failed unit
  • Smoks customer service
  • Quality of the product

Joyetech and SMOK Most Positive Reviews

Top rated reviews
No votes
5

i got this vap for valentines day and it has leaked out 3 of liquid I am no pleased at all, I would like a replacement...

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No votes
5

Yes i have been having promblems with my device.

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Joyetech and SMOK Most Critical Reviews

Lowest rated reviews
1

NEVER EVER waster your money or valuable time with this company, all they care about is money and they will stop at...

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1

Bought a smok gx350 and it keeps going up to 350 watts by itself and switching off

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1

CANNOT FIGURE OUT WHY THE VAPORIZER IS NOT WORKING ??? INSTRUCTIONS ARE UNCLEAR AND THERE IS NOT A U.S. NUMBER TO CALL...

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1

Roughly two weeks ago I purchased an alien mod from my local vape shop. I immediately had an issue with it. I took my...

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Joyetech and SMOK Latest Reviews

Recent published reviews
1.2

Purchased Joytech Exceed E-cig 1 month age. Unit tasting burnt, changed coil, still tastes burnt, Incredibly hard to...

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1

Haven't heard from anyone About my complaint

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No votes

Purchased and received 14 days ago. Gets hot and tastes burnt (symptom of new coil needed) changed coil and primed as...

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No votes

The phone number is not a working number

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Joyetech and SMOK Products and Services

Most reviewed product and services
  • Joyetech Vape Kit (4 reviews)
  • Joyetech Vaporizer (3 reviews)
  • Smok Vape Kit (116 reviews)
  • Smok Customer Care (43 reviews)
  • Smok Box Mod (25 reviews)