PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Juul and Joyetech as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Juul
Joyetech

Juul and Joyetech Overview

Total reviews
55
8
Company responses
0
0
Issues resolved
0
0

Juul and Joyetech Consumer Ratings

Rank
56 out of 233 in Cigarettes and Tobacco category
847 out of 3082 in E-commerce category
Discounts and Special Offers
46 in category
814 in category
Product or Service Quality
50 in category
981 in category
Price Affordability
55 in category
389 in category
Diversity of Products or Services
60 in category
1061 in category

Juul and Joyetech Rating Details

Discounts and Special Offers
1.6 (29 reviews)
1 (2 reviews)
Reviewer's quote

My device used to stay charged all day, now I have to keep a charger close by. Purchased new devices, they do not last very long, even though the charge light is green, device won't work. Got a warranty replacement device approved claim, one month ago, still haven't received. Emailed customer...

Read full review

Purchased Joytech Exceed E-cig 1 month age. Unit tasting burnt, changed coil, still tastes burnt, Incredibly hard to fill and no indicator or fill marking. Guarantee gives only repair? repair or replacement from China. No US contact or phone number

Read full review
Product or Service Quality
1.6 (28 reviews)
1 (4 reviews)
Reviewer's quote

Try to call customer service no answer and not able to leave message. Poor customer service definitely!!..

Read full review

CANNOT FIGURE OUT WHY THE VAPORIZER IS NOT WORKING ??? INSTRUCTIONS ARE UNCLEAR AND THERE IS NOT A U.S. NUMBER TO CALL ?????

Read full review
Price Affordability
2 (28 reviews)
2.5 (2 reviews)
Reviewer's quote

the two charges pending for U.K. which had nothing to do with my order dropped off

Read full review

New joyetech device and need help with instructions with starting off.

Read full review
Diversity of Products or Services
1.9 (27 reviews)
1 (3 reviews)
Reviewer's quote

...I like Juul products and have had no other issues but something is definitely wrong with this batch. Customer service said I would be notified back within 30 minutes and it has now been 2 hours and I haven’t heard back from anyone..

Read full review

NEVER EVER waster your money or valuable time with this company, all they care about is money and they will stop at nothing. I unknowingly bought a broken device from them with my hard earned money, payed extra for shipping, waited 4 days, and the device was broken, emailed support... took them 3...

Read full review

Juul and Joyetech Pros and Cons

Pros
  • Better solution to smoking cigarretts
  • Better than smoking
  • Smoke free
  • Fast delivery
Cons
  • Customer service
  • Bit pricey
  • Faulty pods
  • No customer service

Juul and Joyetech Most Positive Reviews

Top rated reviews
4.6

I have a Partial Credit and I cannot use it online it will not allow me ***

Read full review
No votes
3.7

the two charges pending for U.K. which had nothing to do with my order dropped off

Read full review
No votes

Juul and Joyetech Most Critical Reviews

Lowest rated reviews
1

So I purchased from this company one of their electronic cigarette devices. I had contacted them prior to ordering for q...

Read full review
1

NEVER EVER waster your money or valuable time with this company, all they care about is money and they will stop at...

Read full review
1

Cannot get a hold of an email or phone number to resolve issue

Read full review
1

CANNOT FIGURE OUT WHY THE VAPORIZER IS NOT WORKING ??? INSTRUCTIONS ARE UNCLEAR AND THERE IS NOT A U.S. NUMBER TO CALL...

Read full review

Juul and Joyetech Latest Reviews

Recent published reviews
No votes

Not able to add anything except pods to subscription shipping

Read full review
No votes

Needing 3 boxes of 1.2 coils for penguin.

Read full review
1.9

My device used to stay charged all day, now I have to keep a charger close by. Purchased new devices, they do not last...

Read full review
1.2

Purchased Joytech Exceed E-cig 1 month age. Unit tasting burnt, changed coil, still tastes burnt, Incredibly hard to...

Read full review

Juul and Joyetech Products and Services

Most reviewed product and services
  • Juul Vape Kit (7 reviews)
  • Juul Virginia Tobacco Electronic Cigarette Refill (2 reviews)
  • Juul Account (2 reviews)
  • Joyetech Vape Kit (4 reviews)
  • Joyetech Vaporizer (3 reviews)