PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Mens Wearhouse and JoS A Bank as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Mens Wearhouse
JoS A Bank

Mens Wearhouse and JoS A Bank Overview

Total reviews 189 3
Company responses 0 0
Issues resolved 0 0

Mens Wearhouse and JoS A Bank Consumer Ratings

Rank
388 out of 2103 in Footwear and Clothing category
12 out of 740 in Banks category
Website
412 in category
31 in category
Diversity of Products or Services
405 in category
8 in category
Customer service
231 in category
No votes
Product or Service Quality
237 in category
No votes

Mens Wearhouse and JoS A Bank Rating Details

Website
2.2 (50 reviews)
3 (1 review)
Reviewer's quote

...The website offers absolutely no information and I can't just assume everything will work out. I need them to communicate with me, so I can get this figured out..

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I cannot place order says my computer says my zip Code is wrong clearance items have to be shipped. I have had stuff shipped before with this zip. I love your shirts

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Diversity of Products or Services
2.3 (44 reviews)
5 (1 review)
Reviewer's quote

Spent 600 dollars for wedding suit and shoes and could not get it before wedding. The suit has never been worn meant for my son's wedding which occurred before the suit could be secured. No-one would give me a solution after contacting company.

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No items

Customer service
1.7 (65 reviews)
No votes
Reviewer's quote

...I am very disappointed with Men's Wearhouse and will not recommend them to anyone!! Have been on the phone for 20 + minutes attempting to talk to Mens Wearhouse customer service to contact Regional Manager Jeff Morley to help expedite these tux's as Andrew would not help in anyway..

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No items

Product or Service Quality
2.2 (51 reviews)
No votes
Reviewer's quote

...The customer service during covid is completely non existent! This is very unprofessional, I dont understand how a business this size operates so poorly. If we cant get the suits before June 19th, I want a full refund. Mens Wearhouse you have really disappointed your consumers..

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No items

Mens Wearhouse and JoS A Bank Pros and Cons

Pros
  • Good selection
  • Selection
  • Outstanding customer service
No votes
Cons
  • Customer service
  • Service
  • Bad experience
No votes

Mens Wearhouse and JoS A Bank Most Positive Reviews

Top rated reviews
5

It was a great experience. I was helped immediately. Main focus was with me through my time in men's warehouse....

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4

I cannot place order says my computer says my zip Code is wrong clearance items have to be shipped. I have had stuff...

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5

My husband and I had a wonderful experience today while shopping at the Mens Wearhouse in Novato, CA! Jean Jordan was...

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No votes

Mens Wearhouse and JoS A Bank Most Critical Reviews

Lowest rated reviews
1

I am the Mother if the groom ... while waiting for my son's fitting, I was shocked as store associates talked a young...

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No votes
1

I just called and spoke to the manager -- His comments were... "The groom knew his options... Wear something too small (...

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No votes

Mens Wearhouse and JoS A Bank Latest Reviews

Recent published reviews
No votes

I received a $30 refund check from Men's Warehouse for a tuxedo rental that was canceled due to COVID-19. The check they...

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No votes

Just before Christmas I bought several shirts, ties and various accessories along with a Sports Jacket. Wore the brand n...

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1

My son and I went to get fitted for my daughters weeding. We were kicked out of the store when I lowered my mask.

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No votes

I have been told three times that Joseph A Banks have credited a refund to my MC account. three times, no refund. All ov...

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Mens Wearhouse and JoS A Bank Products and Services

Most reviewed product and services
  • Mens Wearhouse Customer Care (21 reviews)
  • Mens Wearhouse Tuxedo Rental (17 reviews)
  • Mens Wearhouse Suit Alteration Service (6 reviews)