PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Jones Smash Repairs and Rockauto as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Jones Smash Repairs

Jones Smash Repairs

Not enough votes
Rockauto

Rockauto

Not enough votes
Jones Smash Repairs
Rockauto

Jones Smash Repairs and Rockauto Overview

Total reviews
1
4037
Company responses
0
0
Issues resolved
0
12

Rockauto was first mentioned on PissedConsumer on Sep 10, 2011 and since then this brand received 4037 reviews. It is 4036 reviews more than Jones Smash Repairs received since Dec 4, 2018.

Jones Smash Repairs and Rockauto Consumer Ratings

Rank
650 out of 2659 in Service Centers and Repairs category
27 out of 540 in Auto Parts and Accessories category
Price Affordability
366 in category
18 in category
Advertised vs Delivered
230 in category
11 in category
Exchange, Refund and Cancellation Policy
287 in category
27 in category

Jones Smash Repairs and Rockauto Rating Details

Price Affordability
1 (1 review)
3.4 (1305 reviews)
Reviewer's quote

A big Buck Kangaroo hit the side of my car.I went to Jones Smash Repairs in Charleville, their quote was that the car was a repairable write off.There is no mechanical damage, no structural damage only panel damage yet they quoted $8000 au for repairs.The car was insured for $8000 and the quote...

Allan N

Rockauto is awesome, best prices, fast and cheap shipping. I see many complaints about return shipping charges, I am pretty sure is customer's fault for not verifying properly the right part. I have order many parts and never had any problems...

Hanssen C
Advertised vs Delivered
1 (1 review)
2.6 (894 reviews)
Reviewer's quote

No items

yes I recently get the order for a fuel pump FedEx and my package was delivered but it wasn't I think that online I tried to do to change the address to a..

Blaise
Exchange, Refund and Cancellation Policy
1 (1 review)
1.8 (1250 reviews)
Reviewer's quote

No items

Have been ordering parts from them for years and spent thousands of dollars. Never had a problem or reason to return anything. Call them years ago when they had phone support One guy was great the other sounded like he didn't want to be bothered. They have an excellent selection of quality parts at...

Mahi

Jones Smash Repairs and Rockauto Pros and Cons

Pros
No votes
  • Price
  • Will never buy from them again
  • Prices
Cons
  • Uncaring about client circumstances
  • Panel beater ignorant - arrogant
  • No communication with client about quote
  • Customer service
  • No customer service
  • Return policy

Jones Smash Repairs and Rockauto Latest Reviews

Recent published reviews
1

A big Buck Kangaroo hit the side of my car.
I went to Jones Smash Repairs in Charleville, their quote was that the car wa...

Read all 1 review
4.2

Have been ordering parts from them for years and spent thousands of dollars. Never had a problem or reason to return any...

Read all 4037 reviews

Jones Smash Repairs and Rockauto Products and Services

Most reviewed product and services
  • Jones Smash Repairs Car Repair (1 review)
  • Rockauto Shipping Service (1091 reviews)
  • Rockauto Customer Care (572 reviews)
  • Rockauto Website (74 reviews)