PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Jones Junction and WalMart as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Jones Junction
WalMart

Jones Junction and WalMart Overview

Total reviews
109
9057
Company responses
0
1
Issues resolved
2
82

Jones Junction and WalMart Consumer Ratings

Rank
596 out of 4296 in Dealers category
62 out of 321 in Supermarkets and Malls category
Customer service
411 in category
62 in category
Product or Service Quality
429 in category
52 in category
Website
552 in category
50 in category
Location
492 in category
42 in category

Jones Junction and WalMart Rating Details

Customer service
1.8 (43 reviews)
1.6 (2932 reviews)
Reviewer's quote

I had heard jones was a customer service focused dealership but that was before I met one of their used car salesman Tey. (Maybe Te? Not sure spelling) He started my experience my insisting I drive him in my car to the lot across the street where we had to drive around and "see if the car I wanted...

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I have contacted Customer service on three occasions and they told the account is close, it is not. I continue to receive monthly statements. This was my last contact with Walmart MastercardI sent a message to Walmart Mastercard through their secure correspondence option and was told to contact...

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Product or Service Quality
1.9 (37 reviews)
2.1 (2381 reviews)
Reviewer's quote

I will NEVER recommend, buy or have any service there EVER again after that comment. Knowing how frustrated I am without having a car for this length of time, you would think these people would be more understanding and at least nice about things they are saying. They pretty much made it seem like...

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I have serviced my car at the Walmart auto care center for years. I can not understand why Walmart is open yet the car care center remains closed now for months. I purchased a full set of tires with lifetime rotation and balance...

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Website
2.5 (37 reviews)
2.4 (2597 reviews)
Reviewer's quote

Went to Jones Dodge/Ram on 11/25/16 to purchase a 2016 Ram 1500 based on an ad from Jones' website. After test driving and having my trade-in appraised (bought new from Jones), was given a final price. This price was approximately $10,000 higher then expected...

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...That should be said on your website before a person orders. I have been on the phone for the past two days trying to deal with this situation. I have been running around town to FedEx UPS trying to get someone to help me print labels that were sent to me...

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Location
3 (35 reviews)
3 (2161 reviews)
Reviewer's quote

Sales rep tells us when we were negotiating that we have remote start on my 2020 Kia Soul through the mobile Kia Access app. It was total BS.

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...place an order, the employees want to walk out of the store at 7 pm no later, if you go to any other Wal-Mart the hot food is stocked , but not at monocacy location, I tried to spk with management, management is not available. The food that is stocked it is more than 2 hrs old. Horrible horrible...

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Jones Junction and WalMart Pros and Cons

Pros
  • Salesperson
  • Selection of vehicles
  • Waiting room
  • Prices
  • Location
  • Convenience
Cons
  • Poor service
  • Upper management
  • That they do not care about their customers
  • Customer service
  • Service
  • Management

Jones Junction and WalMart Most Positive Reviews

Top rated reviews
5

How we came to know about Jones Junction was when my husband who's working as a medical transport heard this on the...

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5

my friend and my grandma were drinking bottled water from walmart. My grandmas tasted okay but my friend swallowed a...

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5

They took care of me for Texas titan. Best deal. Best salesman. Ask for ray. I have bought 2 trucks from them. They...

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5

The Wal-Mart’s stores in my town are overly crowed, dirty, and have unenthused cashiers. That’s why I decided to shop w...

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Jones Junction and WalMart Most Critical Reviews

Lowest rated reviews
1

They damaged my 2014 Subaru Legacy's rear bumper's paint, damaged/gouged my alloy wheel during the tire change, got a...

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1

I ordered from Walmart online. I had a few returns and was told I could return them at the Broadway Walmart Store. I ha...

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1

After buying a car from Jones and reading these reviews I was already upset about getting ripped off from them and now...

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1

I bought a gift card for my daughter online to be sent to her address at college. By the delivery date, she had still n...

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Jones Junction and WalMart Latest Reviews

Recent published reviews
3.3

Sales rep tells us when we were negotiating that we have remote start on my 2020 Kia Soul through the mobile Kia Access...

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No votes

I ordered my mom a blanket on 4/24/2020 said it would be at the store on 5/18/2020 fed ex said it shipped the store...

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No votes

I bought a car that Jones Junction August 24th. The car had 3 chips in the hood which the finance manager agreed to...

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2.5

As stated above it is all but impossible to reach anyone at Walmart about a missing delivery of groceries and what...

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Jones Junction and WalMart Products and Services

Most reviewed product and services
  • Jones Junction Oil Change (21 reviews)
  • Jones Junction Customer Care (10 reviews)
  • Jones Junction Sales Representative (7 reviews)
  • Walmart Customer Care (795 reviews)
  • Walmart Manager (544 reviews)
  • Walmart Cashier (431 reviews)