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Jomashop

Jewelry and Accessories
  • 4 ISSUES RESOLVED
  • 316 TOTAL REVIEWS
  • $110K CLAIMED LOSSES
  • $1.1K AVERAGE LOSS
2.0
Customer service
Exchange, Refund and Cancellation Policy
Website
Discounts and Special Offers
Diversity of Products or Services
  • I liked the price 11
  • Price 9
  • Website 3
  • Range 2
  • Price of the product 2

Customers don't like

  • Customer service28
  • Offered no resolution6
  • Unprofessional conduct with ordering and delivering products5
  • Customer service was very unprofessional5
  • Complete lack of a customer service culture or training5
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Zales

Jewelry and Accessories
  • 1 ISSUES RESOLVED
  • 353 TOTAL REVIEWS
  • $110K CLAIMED LOSSES
  • $1K AVERAGE LOSS
1.4
Customer service
Exchange, Refund and Cancellation Policy
Website
Discounts and Special Offers
Diversity of Products or Services
  • Product quality 2
  • Website 1
  • Store staff seemed sorry even while refusing to honor price 1
  • Staff at the store were very nice 1
  • Ring 1

Customers don't like

  • Customer service20
  • Quality7
  • Bad quality4
  • Poor product3
  • No solution3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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