PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about World Of Watches and Jomashop as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

World Of Watches
Jomashop

World Of Watches and Jomashop Overview

Total reviews 232 451
Company responses 0 0
Issues resolved 3 5

World Of Watches and Jomashop Consumer Ratings

Rank
101 out of 863 in Jewelry and Accessories category
151 out of 863 in Jewelry and Accessories category
Website
121 in category
105 in category
Customer service
81 in category
143 in category
Product or Service Quality
82 in category
143 in category
Exchange, Refund and Cancellation Policy
67 in category
118 in category

World Of Watches and Jomashop Rating Details

Website
2.3 (80 reviews)
2.6 (244 reviews)
Reviewer's quote

...Website also lies about Suggested Manufacturers Retail Price $1595 means $2-300 in real life. I am absolutely livid, have been for a week. Will let bank sort it out...

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I bought an IWC Mark watch from Jomashop.Comes with scratched screen. Not sure how they send through a scratched screen watch but the screen material is sapphire crystal...The ad listed the condition of the watch is excellent but it no where near excellent condition. With scratches in bezel,...

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Customer service
1.7 (76 reviews)
1.2 (290 reviews)
Reviewer's quote

...The customer service of this company is the worst. You call the number abs hangs up right away. This is such a bad company...

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Your customer service person (Shady - Good God, have he/she change her name or at least use something less criminal sounding) never even responded to my chat request. You have wasted several hours of my time trying to resolve this issue without success both online and via telephone. Your resolution...

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Product or Service Quality
2 (67 reviews)
1.5 (238 reviews)
Reviewer's quote

...I was reassured by the costumer service people that it would be at least repaired. They said send it back. I wrapped it and paid postage...

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If you use your own service, they still charge you for the original "free" shipping. 3) Customer help is extremely unpleasant and typical of their location. I will never use their services again, when there is a service that has a FANTASTIC selection and a GREAT and customer friendly return policy...

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Exchange, Refund and Cancellation Policy
1.9 (66 reviews)
1.3 (252 reviews)
Reviewer's quote

...I waited a week and still no refund. NEVER get an answer by phone when you try calling them numerous times. I eventually disputed it with my credit card company for the amount of $275...

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I bought a watch and came in defective, was never used and was sent back immediately for refund. They received and never honored the refund policy in spite of the MRA. We contacted multiple times, the answer: the watch was used(what?) and they were not providing refund...

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World Of Watches and Jomashop Pros and Cons

Pros
  • Website layout and selection of products
  • Quick delivery
  • Prices
  • I liked the price
  • Price
  • Low prices
Cons
  • Dishonesty
  • Whole way of doing business
  • Customer service
  • Customer service
  • Complete lack of a customer service culture or training
  • Rude customer service and poor management

World Of Watches and Jomashop Most Positive Reviews

Top rated reviews
5

SOLID VALUE FOR MONEY !!!

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5

I received my new Breiting Super Ocean for an excellent price but when I opened the box I found that it had no manuals a...

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5

I love this site, order 3 Watchs very pleased

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5

I ordered the Citizen Eco-Drive World Perpetual A-T CB0200-50E last week, and it was perfectly packaged with factory...

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World Of Watches and Jomashop Most Critical Reviews

Lowest rated reviews
1

The customer service promised me a similar discount on a high end luxury watch that cost the exact same as another...

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1

Purchased an Omega watch from them for more then 6000 dollars. The watch stopped working after 2 months. I have sent the...

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1

I bought 2 watches from WOW one with quartz movement and the other was automatic.It was very disappointing to realize th...

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1

i would rate this shop (shop as the synonym of SCAM) ZERO.

My overall summary of this review:
1. They sell defective wa...

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World Of Watches and Jomashop Latest Reviews

Recent published reviews
1.6

Received my watch today with a dead battery.HorrAwful

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No votes

I have paid my order online by visa and now it is taking the same amount again And the application is denying to log me...

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1

I placed an order for almost 500 dollars and I never received. The customer service of this company is the worst. You...

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No votes

Hi, my name is Rahmi.. id like to order a Tory Burch bag for $399 from your website and will be shipped to Canada..do I...

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World Of Watches and Jomashop Products and Services

Most reviewed product and services
  • World Of Watches Watch (88 reviews)
  • World Of Watches Shipping Service (6 reviews)
  • World Of Watches Repair (3 reviews)
  • Jomashop Shipping Service (81 reviews)
  • Jomashop Watch Repair (17 reviews)
  • Jomashop Repair (5 reviews)