PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Jomashop and World Of Watches as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Jomashop
World Of Watches

Jomashop and World Of Watches Overview

Total reviews
419
223
Company responses
0
0
Issues resolved
5
3

Jomashop was first mentioned on PissedConsumer on May 11, 2011 and since then this brand received 419 reviews. It is 196 reviews more than World Of Watches received since Sep 22, 2010. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Jomashop customer support team and World Of Watches customer service.

Jomashop and World Of Watches Consumer Ratings

Rank
140 out of 1164 in Jewelry and Accessories category
91 out of 1164 in Jewelry and Accessories category
Customer service
133 in category
79 in category
Exchange, Refund and Cancellation Policy
113 in category
64 in category
Website
94 in category
112 in category

According to consumer ratings and reviews, World Of Watches ranks 49 points higher in the Jewelry and Accessories category than Jomashop. People gave Jomashop 1.1 stars for Customer service criterion in Jewelry and Accessories category and it is 175 points higher than the worst rated brand in this category. At the same time, World Of Watches was rated 1.7 stars for Customer service criterion in this category and it is 229 points higher than the worst rated brand in this category. If we look at Exchange, Refund and Cancellation Policy criterion, than we see that World Of Watches has a higher rating than Jomashop. Regarding Website criterion, consumers gave Jomashop 2.6 stars and it is 69% greater than other in category. World Of Watches however was rated 2.3 stars and it is 64% greater than other in category.

Jomashop and World Of Watches Rating Details

Customer service
1.1 (269 reviews)
1.7 (74 reviews)
Reviewer's quote

...I was told buy customer service it shipped 3 days ago still no product. this is day 13 and the website stated in stock. Paid for shipping big mistake...

Ignacio

...Each time I called, I was given different phone # 1-844-373-3411 by customer service, when I re-dialed and called it was Fire Stone Tire company. This was fake customer services..

Heidi H
Exchange, Refund and Cancellation Policy
1.3 (230 reviews)
1.9 (63 reviews)
Reviewer's quote

...Return and refund was ok for the time frame that it took. The last watch I bought from them was well a disaster to say the least. Received the item watch was not secure in the watch box and protective cover that goes on the watch was in the box and not on the watch...

PissedConsumer1655524

I purchased 2 watches as Christmas presents for my sons. One seems to be fine. The other one was defective in a few ways. First the Roman numbers on the watch face are not accurate which is disappointing enough but the back of the face is extremely sharp. My son couldn't wear it because it cut into...

HELEN A
Website
2.6 (225 reviews)
2.3 (77 reviews)
Reviewer's quote

...After checking out my cart their website posted my order as "processing" with the item to be shipped between 2 and 3 weeks. They were no follow-up status emails (but plenty of new e-mail promotions and even "discount" coupons). After 3 weeks I called up...

PissedConsumer1695947

In June this year I ordered an automatic watch from their website, the box said automatic and it looked fine. I adjusted the band and wound it and wore it. within about 30 hours it stopped, on further inspection I saw the case read mechanical not automatic and contacted the company I was told by...

norman g

Jomashop and World Of Watches Pros and Cons

Pros
  • I liked the price
  • Price
  • Price of the product
  • Website layout and selection of products
  • Quick delivery
  • Prices
Cons
  • Customer service
  • Complete lack of a customer service culture or training
  • Unprofessional conduct with ordering and delivering products
  • Whole way of doing business
  • Dishonesty
  • Any part of doing business with wow

Jomashop and World Of Watches Most Positive Reviews

Top rated reviews
5

I received my new Breiting Super Ocean for an excellent price but when I opened the box I found that it had no manuals a...

5

SOLID VALUE FOR MONEY !!!

Jomashop and World Of Watches Most Critical Reviews

Lowest rated reviews
1

Purchased an Omega watch from them for more then 6000 dollars. The watch stopped working after 2 months. I have sent the...

1

The customer service promised me a similar discount on a high end luxury watch that cost the exact same as another...

Jomashop and World Of Watches Latest Reviews

Recent published reviews
1

Ordered a watch and sunglasses Nov 30 still no product. I was told buy customer service it shipped 3 days ago still no...

Read all 419 reviews
1

The telephone numbers is wrong

Read all 223 reviews

Jomashop and World Of Watches Products and Services

Most reviewed product and services
  • Jomashop Shipping Service (80 reviews)
  • Jomashop Customer Care (66 reviews)
  • Jomashop Watch Repair (17 reviews)
  • World Of Watches Watch (87 reviews)
  • World Of Watches Customer Care (14 reviews)
  • World Of Watches Shipping Service (6 reviews)