PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Jomashop and World Of Watches as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Jomashop
World Of Watches

Jomashop and World Of Watches Overview

Total reviews
440
232
Company responses
0
0
Issues resolved
5
3

Jomashop and World Of Watches Consumer Ratings

Rank
148 out of 832 in Jewelry and Accessories category
101 out of 832 in Jewelry and Accessories category
Customer service
140 in category
81 in category
Exchange, Refund and Cancellation Policy
119 in category
69 in category
Website
100 in category
117 in category
Product or Service Quality
143 in category
85 in category

Jomashop and World Of Watches Rating Details

Customer service
1.2 (284 reviews)
1.7 (75 reviews)
Reviewer's quote

...After arguing for few minutes, the customer service agent stated that she has a good news and they will ship the items. (I wonder why change of heart..

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...Each time I called, I was given different phone # 1-844-373-3411 by customer service, when I re-dialed and called it was Fire Stone Tire company. This was fake customer services..

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Exchange, Refund and Cancellation Policy
1.3 (246 reviews)
1.9 (65 reviews)
Reviewer's quote

Know this before you order: 1) If you cancel your order, double check EVERY day that they received your cancellation and that your credit card no longer has the amount PENDING !! Their cancellation system is automated and FAILS !! 2) If you return your order, you will be stuck with high FEDEX...

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...I waited a week and still no refund. NEVER get an answer by phone when you try calling them numerous times. I eventually disputed it with my credit card company for the amount of $275...

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Website
2.6 (238 reviews)
2.3 (78 reviews)
Reviewer's quote

I bought an IWC Mark watch from Jomashop.Comes with scratched screen. Not sure how they send through a scratched screen watch but the screen material is sapphire crystal...The ad listed the condition of the watch is excellent but it no where near excellent condition. With scratches in bezel,...

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...Website also lies about Suggested Manufacturers Retail Price $1595 means $2-300 in real life. I am absolutely livid, have been for a week. Will let bank sort it out...

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Product or Service Quality
1.5 (231 reviews)
2 (65 reviews)
Reviewer's quote

If you use your own service, they still charge you for the original "free" shipping. 3) Customer help is extremely unpleasant and typical of their location. I will never use their services again, when there is a service that has a FANTASTIC selection and a GREAT and customer friendly return policy...

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...I was reassured by the costumer service people that it would be at least repaired. They said send it back. I wrapped it and paid postage...

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Jomashop and World Of Watches Pros and Cons

Pros
  • I liked the price
  • Price
  • Low prices
  • Website layout and selection of products
  • Quick delivery
  • Prices
Cons
  • Customer service
  • Complete lack of a customer service culture or training
  • Rude customer service and poor management
  • Dishonesty
  • Whole way of doing business
  • Customer service

Jomashop and World Of Watches Most Positive Reviews

Top rated reviews
5

I received my new Breiting Super Ocean for an excellent price but when I opened the box I found that it had no manuals a...

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5

SOLID VALUE FOR MONEY !!!

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5

I ordered the Citizen Eco-Drive World Perpetual A-T CB0200-50E last week, and it was perfectly packaged with factory...

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5

I love this site, order 3 Watchs very pleased

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Jomashop and World Of Watches Most Critical Reviews

Lowest rated reviews
1

Purchased an Omega watch from them for more then 6000 dollars. The watch stopped working after 2 months. I have sent the...

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1

The customer service promised me a similar discount on a high end luxury watch that cost the exact same as another...

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1

i would rate this shop (shop as the synonym of SCAM) ZERO.

My overall summary of this review:
1. They sell defective wa...

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1

I bought 2 watches from WOW one with quartz movement and the other was automatic.It was very disappointing to realize th...

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Jomashop and World Of Watches Latest Reviews

Recent published reviews
1

I have been purchasing some coins and other merchandise before with that place before and paid with CC.
Last time it was...

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No votes

bvcompany sent me a quartz watch that sat around so many years the battery ran out. they offered to have me install new...

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2.2

At the surface, everything looks great with JOMASHOP....but the reality is quite different.
Know this before you order:
1)...

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2.6

Broken watch can't get repaired, no response from company

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Jomashop and World Of Watches Products and Services

Most reviewed product and services
  • Jomashop Shipping Service (81 reviews)
  • Jomashop Customer Care (68 reviews)
  • Jomashop Watch Repair (17 reviews)
  • World Of Watches Watch (87 reviews)
  • World Of Watches Customer Care (15 reviews)
  • World Of Watches Shipping Service (6 reviews)