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Jomashop

Luxury / Jewelry
  • 4 ISSUES RESOLVED
  • 292 TOTAL REVIEWS
  • $100K CLAIMED LOSSES
  • $1.1K AVERAGE LOSS
2.0
Customer service
Website
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Diversity of Products or Services
  • I liked the price 11
  • Price 8
  • Website 3
  • Range 2
  • Price of the product 2

Customers don't like

  • Customer service28
  • Offered no resolution5
  • Customer service was very unprofessional5
  • Unprofessional conduct with ordering and delivering products4
  • No resolution was offered4
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The Bradford Exchange

Luxury / Jewelry
  • 6 ISSUES RESOLVED
  • 812 TOTAL REVIEWS
  • $38K CLAIMED LOSSES
  • $202 AVERAGE LOSS
1.9
Customer service
Website
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Diversity of Products or Services
  • Product 5
  • Ease or ordering 2
  • Way they rectified an incorrect shipment 1
  • Uniqueness of items 1
  • Unique items 1

Customers don't like

  • Customer service14
  • Customer service follow up8
  • Customer service attitude8
  • Given the runaround6
  • Failure to honor guarantee6
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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