Jomashop vs The Bradford Exchange

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Jomashop

Luxury / Jewelry
  • 7 ISSUES RESOLVED
  • 162 TOTAL REVIEWS
  • $52.5K CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
2.3
Customer service
Website
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Diversity of Products or Services
  • I liked the price 12
  • Price 9
  • Idea 4
  • Low prices 3
  • Seller 3

Customers don't like

  • Customer service16
  • Complete lack of a customer service culture or training11
  • Offered no resolution8
  • Terrible customer service operators6
  • No resolution was offered5

Products by Jomashop

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The Bradford Exchange

Luxury / Jewelry
  • 3 ISSUES RESOLVED
  • 539 TOTAL REVIEWS
  • $34.7K CLAIMED LOSSES
  • $218 AVERAGE LOSS
1.7
Customer service
Website
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Diversity of Products or Services
  • Product 4
  • Checks 1
  • Product offer 1

Customers don't like

  • Customer service attitude18
  • Given the runaround18
  • Customer service follow up14
  • Failure to honor guarantee10
  • Customer service9

Products by The Bradford Exchange

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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