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Jomashop

Luxury / Jewelry
  • 3 ISSUES RESOLVED
  • 217 TOTAL REVIEWS
  • $62.1K CLAIMED LOSSES
  • $1.1K AVERAGE LOSS
2.1
Customer service
Website
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Diversity of Products or Services
  • I liked the price 10
  • Price 7
  • Website 3
  • Low prices 2
  • Range 2

Customers don't like

  • Customer service9
  • Offered no resolution5
  • Complete lack of a customer service culture or training4
  • Terrible customer service operators4
  • Customer service was very unprofessional4
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The Bradford Exchange

Luxury / Jewelry
  • 4 ISSUES RESOLVED
  • 640 TOTAL REVIEWS
  • $36K CLAIMED LOSSES
  • $213 AVERAGE LOSS
1.9
Customer service
Website
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Diversity of Products or Services
  • Product 5
  • Nothin 1
  • Product offer 1
  • Ring 1
  • Way they rectified an incorrect shipment 1

Customers don't like

  • Customer service attitude9
  • Customer service follow up8
  • Customer service6
  • Failure to honor guarantee6
  • Given the runaround5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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