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Jomashop

Jewelry and Accessories
  • 4 ISSUES RESOLVED
  • 335 TOTAL REVIEWS
  • $120K CLAIMED LOSSES
  • $1K AVERAGE LOSS
1.9
Customer service
Website
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Diversity of Products or Services
  • I liked the price 12
  • Price 9
  • Website 3
  • Low prices 3
  • Range 2

Customers don't like

  • Customer service29
  • Offered no resolution6
  • Unprofessional conduct with ordering and delivering products5
  • Customer service was very unprofessional5
  • Complete lack of a customer service culture or training5
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The Bradford Exchange

Jewelry and Accessories
  • 7 ISSUES RESOLVED
  • 886 TOTAL REVIEWS
  • $43.1K CLAIMED LOSSES
  • $217 AVERAGE LOSS
2.0
Customer service
Website
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Diversity of Products or Services
  • Product 5
  • Ease or ordering 2
  • Way they rectified an incorrect shipment 1
  • Uniqueness of items 1
  • Unique items 1

Customers don't like

  • Customer service14
  • Customer service follow up8
  • Customer service attitude8
  • Given the runaround6
  • Failure to honor guarantee6
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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