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Jomashop

Luxury / Jewelry
  • 3 ISSUES RESOLVED
  • 187 TOTAL REVIEWS
  • $59.6K CLAIMED LOSSES
  • $1.1K AVERAGE LOSS
2.1
Customer service
Website
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Diversity of Products or Services
  • I liked the price 11
  • Price 8
  • Idea 4
  • Good 3
  • Website 2

Customers don't like

  • Customer service16
  • Complete lack of a customer service culture or training10
  • Offered no resolution8
  • Rude customer service and poor management7
  • Terrible customer service operators5
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Perfect Watches

Luxury / Jewelry
  • 1 ISSUES RESOLVED
  • 93 TOTAL REVIEWS
  • $20.2K CLAIMED LOSSES
  • $429 AVERAGE LOSS
2.1
Customer service
Website
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Diversity of Products or Services
  • Quality of the product 2
  • Garbage business 2
  • Product and customer service 2
  • Promise to deliver an afforable alternative 1
  • Thieves 1

Customers don't like

  • Overall service23
  • Unwilling to help fix issue5
  • Broken watch4
  • Horrible customer service4
  • Customer support3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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