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Jomashop

Luxury / Jewelry
  • 3 ISSUES RESOLVED
  • 208 TOTAL REVIEWS
  • $62.1K CLAIMED LOSSES
  • $1.1K AVERAGE LOSS
2.1
Customer service
Website
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Diversity of Products or Services
  • I liked the price 12
  • Price 9
  • Idea 4
  • Good 3
  • Website 3

Customers don't like

  • Customer service18
  • Complete lack of a customer service culture or training12
  • Offered no resolution9
  • Rude customer service and poor management7
  • Terrible customer service operators6
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Pandora Jewelry

Luxury / Jewelry
  • 2 ISSUES RESOLVED
  • 282 TOTAL REVIEWS
  • $12.4K CLAIMED LOSSES
  • $210 AVERAGE LOSS
1.9
Customer service
Website
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Diversity of Products or Services
  • Charms 4
  • Look 4
  • Idea 3
  • Store location 2
  • Upscale store 2

Customers don't like

  • Poor quality8
  • Customer care7
  • Rude sales people7
  • Rude staff7
  • Customer service6
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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