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Jomashop

Luxury / Jewelry
  • 3 ISSUES RESOLVED
  • 243 TOTAL REVIEWS
  • $76.8K CLAIMED LOSSES
  • $1.1K AVERAGE LOSS
2.0
Customer service
Website
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Diversity of Products or Services
  • I liked the price 10
  • Price 7
  • Website 3
  • Low prices 2
  • Range 2

Customers don't like

  • Customer service10
  • Customer service was very unprofessional5
  • Offered no resolution5
  • Complete lack of a customer service culture or training4
  • False advertising4
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Kay Jewelers

Luxury / Jewelry
  • 0 ISSUES RESOLVED
  • 636 TOTAL REVIEWS
  • $280K CLAIMED LOSSES
  • $1.5K AVERAGE LOSS
1.7
Customer service
Website
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Diversity of Products or Services
  • Pretty jewelry 3
  • Display of products 2
  • Theresa was very attententive as always 1
  • Warranty and customer service 1
  • Used to treat me the same if i spent 0 or 2000 dollars 1

Customers don't like

  • Careless customer care12
  • False guarantee7
  • Defective jewelry2
  • Refusal to refund2
  • Poor customer services skills2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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Anonymous
Binghamton, New York, United States #1251274

I will never buy for jomashop or kay jewllers because i don't trust!