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Jomashop

Luxury / Jewelry
  • 6 ISSUES RESOLVED
  • 202 TOTAL REVIEWS
  • $61.8K CLAIMED LOSSES
  • $1.1K AVERAGE LOSS
2.1
Customer service
Website
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Diversity of Products or Services
  • I liked the price 12
  • Price 9
  • Idea 4
  • Good 3
  • Website 2

Customers don't like

  • Customer service18
  • Complete lack of a customer service culture or training12
  • Offered no resolution9
  • Rude customer service and poor management7
  • Terrible customer service operators6
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Kay Jewelers

Luxury / Jewelry
  • 0 ISSUES RESOLVED
  • 612 TOTAL REVIEWS
  • $280K CLAIMED LOSSES
  • $1.5K AVERAGE LOSS
1.6
Customer service
Website
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Diversity of Products or Services
  • Pretty jewelry 3
  • Phone representative did her best to help 1
  • Products 1
  • Several locations in salt lake valley 1
  • Used to treat me the same if i spent 0 or 2000 dollars 1

Customers don't like

  • Careless customer care14
  • False guarantee11
  • Defective jewelry5
  • Refusal to refund5
  • Poor service and does nothing5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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Anonymous
Binghamton, New York, United States #1251274
I will never buy for jomashop or kay jewllers because i don't trust!