Jomashop vs Kay Jewelers

Start a new comparison
Delete

Jomashop

Luxury / Jewelry
  • 7 ISSUES RESOLVED
  • 162 TOTAL REVIEWS
  • $52.5K CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
2.3
Customer service
Website
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Diversity of Products or Services
  • I liked the price 12
  • Price 9
  • Idea 4
  • Low prices 3
  • Seller 3

Customers don't like

  • Customer service16
  • Complete lack of a customer service culture or training11
  • Offered no resolution8
  • Terrible customer service operators6
  • No resolution was offered5

Products by Jomashop

No items

Delete

Kay Jewelers

Luxury / Jewelry
  • 0 ISSUES RESOLVED
  • 594 TOTAL REVIEWS
  • $280K CLAIMED LOSSES
  • $1.6K AVERAGE LOSS
1.6
Customer service
Website
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Diversity of Products or Services
  • Pretty jewelry 3
  • Phone representative did her best to help 1
  • Products 1
  • Several locations in salt lake valley 1
  • Used to treat me the same if i spent 0 or 2000 dollars 1

Customers don't like

  • Careless customer care14
  • False guarantee11
  • Defective jewelry5
  • Refusal to refund5
  • Poor service and does nothing5

Products by Kay Jewelers

No items

Show

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Discussion

Comment as anonymous or
Add your nickname and location
Post Comment
Cancel
Be first to start a discussion.