PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Schwans and Jollibee as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Schwans
Jollibee

Schwans and Jollibee Overview

Total reviews
619
190
Company responses
0
0
Issues resolved
8
0

Schwans was first mentioned on PissedConsumer on Jan 22, 2008 and since then this brand received 619 reviews. It is 429 reviews more than Jollibee received since Dec 21, 2013.

Schwans and Jollibee Consumer Ratings

Rank
9 out of 354 in Food Delivery category
186 out of 5046 in Cafes, Restaurants and Bars category
Customer service
19 in category
145 in category
Website
12 in category
172 in category
Diversity of Products or Services
10 in category
191 in category

Schwans and Jollibee Rating Details

Customer service
2 (238 reviews)
1.4 (80 reviews)
Reviewer's quote

...Your delivery service is unreliable and your customer service incompetent. Your company did not deliver my order on the 5th of Dec 2019. So, the next day I called toll free number and was told "THE TRUCK BROKE DOWN"...

Tatiana

...I was so *** hungry and this happened!! They did not even try to solve the issue!! Niño -Manager the Manager was also useless cuz he was not in the office, customer was hungry and got charged twice in the account and nothing was done . I just left!!..

Marisha B
Website
3 (212 reviews)
2 (70 reviews)
Reviewer's quote

...The rep tells me that if something is not allowed the Schwan's website will not allow it so the second code should have been accepted. He tells me he is referring this to someone and they will call me within 2 days. I receive no call from Schwan's...

Lisa B

...I then tried filing another complaint by calling the number they have on their website and I have just been given the run around over and over. Why should a customer have to pay for something and not get what they paid for. Trying to get a hold of someone has been such a pain...

MichaelWitt
Diversity of Products or Services
3.1 (201 reviews)
1.9 (73 reviews)
Reviewer's quote

ordered food two weeks in advance still waiting 4 Weeks later take my money you know you can cry to me all you want but all I wanted what's my food now I got an empty freezer waiting for them to deliver if they ever do their food is not as the same as it was and delivery sucks I recommend not going...

Katty

I would like to raised my complaint to your jollibee branch in sumulong circle sto. Nino san jose antipolo city / 11/49 my order already placed, so we choose to order in drive thru cause its more convenient since were in hurry but the cashier name pauline joyce pitelo told us its 18 minutes prior...

Joeanne m

Schwans and Jollibee Pros and Cons

Pros
  • Food is very good if it arrives
  • Veggies
  • Quality of the food and the variety
  • Dinning area
  • Food
  • Ease of ordering
Cons
  • Terrible customer service
  • Runaround
  • Lack of delivery
  • Poor customer service
  • Very poor customer service
  • Dissapointing

Schwans and Jollibee Most Positive Reviews

Top rated reviews
5

I bought frozen whole strawberries, I thawed some like suggested but they did not taste well. Too soft and had an after...

5

Hi im Anne Balesteros from Makati , I have had experience kanina pumunta akong Quiapo church para mag simba with my fami...

Schwans and Jollibee Most Critical Reviews

Lowest rated reviews
1

I placed an order with Schwans on 2/19/15 and was told delivery would be on 2/23. Then it was changed to 2/24. Then it...

1

14hrs and counting hindi pa din nadedeliver, 6x nagfollow up walang matinong feedback 8:15,8:30,9:15pm p/25/2015...

Schwans and Jollibee Latest Reviews

Recent published reviews

I order over 60$ plus yet don't see my point s from that order.

Read all 619 reviews

A while ago, I was buying my food here in Binangonan Branch and I'm in priority lane because I'm pregnant. There's two...

Read all 190 reviews

Schwans and Jollibee Products and Services

Most reviewed product and services
  • Schwans Delivery Service (174 reviews)
  • Schwans Customer Care (41 reviews)
  • Schwans Vehicle Driver (24 reviews)
  • Jollibee Customer Care (45 reviews)
  • Jollibee Manager (19 reviews)
  • Jollibee Cashier (15 reviews)