PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Jollibee USA and McDonalds as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Jollibee USA
McDonalds

Jollibee USA and McDonalds Overview

Total reviews
30
4263
Company responses
0
0
Issues resolved
0
12

Jollibee USA and McDonalds Consumer Ratings

Rank
242 out of 2597 in Cafes, Restaurants and Bars category
47 out of 648 in Fast Food category
Customer service
153 in category
43 in category
Product or Service Quality
146 in category
49 in category
Website
185 in category
42 in category
Diversity of Products or Services
208 in category
49 in category

Jollibee USA and McDonalds Rating Details

Customer service
1.6 (14 reviews)
1.7 (1658 reviews)
Reviewer's quote

I called to try and file a complaint with customer service and was told I would get a call back and I never did. I even emailed the location expressing my displeasure and still have not gotten back a response. I then tried filing another complaint by calling the number they have on their website...

Read full review

...Maybe he needs to be trained better in customer service or should be doing a different job within the company because his behavior was completely uncalled for..

Read full review
Product or Service Quality
1.7 (12 reviews)
1.8 (1408 reviews)
Reviewer's quote

...so disappointed with service..

Read full review

...We haven't been to McDonald's in over a year and then to have service like this is very disappointing..

Read full review
Website
1.5 (11 reviews)
2.6 (1350 reviews)
Reviewer's quote

...The website was very poor. You could not even edit when there's a error. How could an order goes thru when the recipient's address is in Paranaque, Australia...

Read full review

Your office is not open the website says you're open 7 to 7 7 days a week..

Read full review
Diversity of Products or Services
1.5 (11 reviews)
2.4 (1404 reviews)
Reviewer's quote

A handicapped lady DID NOT have access to the Maui establishment...was in my opinion, humiliated by the worker at the door

Read full review

...no more smile on Mc'D food services. Start getting poor to worse service..

Read full review

Jollibee USA and McDonalds Pros and Cons

Pros
  • Food
  • Usually the food
  • Proximity to my house
  • Food
Cons
  • Needs new mgr
  • Wheel chair access
  • Very poor customer service
  • Customer service
  • Service
  • I did not like the customer service

Jollibee USA and McDonalds Most Positive Reviews

Top rated reviews
5

ANG FEEDBACK KO SA JOLLIBEE IT'S ABOUT THE " NAPKINS". BAKIT NYO NAMAN TINITIPID ANG MGA CUSTOMERS NYO SA NAPKINS,...

Read full review
5

Everything was cold we ordered a double with chesse but received a mc chicken

Read full review
3.8

I ordered online thru Jollibee Padala to be sent to my family in Paranaque. My cards were all declined despite calling...

Read full review
5

I was driving home after a long road trip with the family and we decided to stop at this McDonalds for a bathroom...

Read full review

Jollibee USA and McDonalds Most Critical Reviews

Lowest rated reviews
1

I called at 09:40 for breakfast. Followed up at 10:35. They said order was on their way. Followed up at 11:07, I was inf...

Read full review
1

I have eaten at many McDonalds restaurants since this is my favorite fast food place. All the McDonalds I visited have...

Read full review
1

My daughter wants mash potato she can't trade it with rice.so disappointed with service

Read full review
1

This place is horrible. I would not feed my dog at this place.when I first went thru drive the lady was so rude. I...

Read full review

Jollibee USA and McDonalds Latest Reviews

Recent published reviews
2.1

A handicapped lady DID NOT have access to the Maui establishment...was in my opinion, humiliated by the worker at the...

Read full review
No votes

McDonald's at 4260 Nobel Dr. San Diego Ca. 92122 From a parent of a young Dominican performer prodigy targeted over envy...

Read full review
1

Jollibee CERRITOS- So disappointed for this Jolibee they just opened and their system was already not working! I got...

Read full review
1.8

I'm upset that I paid $14.99 and then about hour later after I scheduled it. It said canceled Im extremely unhappy...

Read full review

Jollibee USA and McDonalds Products and Services

Most reviewed product and services
  • Jollibee Usa Customer Care (48 reviews)
  • Jollibee Usa Manager (19 reviews)
  • Jollibee Usa Delivery Service (18 reviews)
  • Mcdonalds Manager (620 reviews)
  • Mcdonalds Customer Care (578 reviews)
  • Mcdonalds Drive-through (215 reviews)