PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Johnny Rockets and McDonalds as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Johnny Rockets
McDonalds

Johnny Rockets and McDonalds Overview

Total reviews
69
4347
Company responses
0
0
Issues resolved
0
13

Johnny Rockets and McDonalds Consumer Ratings

Rank
208 out of 2612 in Cafes, Restaurants and Bars category
42 out of 655 in Fast Food category
Customer service
134 in category
43 in category
Quality of Food
161 in category
54 in category
Location
175 in category
41 in category
Value for money
182 in category
39 in category

Johnny Rockets and McDonalds Rating Details

Customer service
1.7 (30 reviews)
1.6 (1699 reviews)
Reviewer's quote

I visited the store at Princeton, nj on Aug 21, 2017 and received horrible customer service from the manager there. He stated he could not honor my discount coupon but would give me $10 off my bill and then left without making sure his staff could handle the problem. They thinking he was returning...

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...Very argumentative, and unwilling to provide quality customer service and resolve minor issues or concern as it pertains to food quality, and preparation..

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Quality of Food
1.6 (30 reviews)
2.1 (1483 reviews)
Reviewer's quote

Waitress did not fix food the way it should have been the onion ring was not extra cruspy then sent back she brought back burnt. Beacon on burger was not crispy . Food did not taste fresh i go her about three times a week this is the second time i got bad service please accomondate this bad...

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Poor quality of food. McDonalds has always stood behind the food it serves and the service that is given to customers. On several occasions with the restaurant located at 920 N...

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Location
2.4 (28 reviews)
2.9 (1508 reviews)
Reviewer's quote

...I hope that this location can better the expierence for fellow customers..

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...This location was at 1822 Indianapolis Blvd, whiting in 46394. I placed my order at 7:34pm on 7/18/30..

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Value for money
1.8 (27 reviews)
2.4 (1322 reviews)
Reviewer's quote

...refunded our money for the pancakes...

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I had a mask on, the manager was handling the food and money and was not wearing either a mask or gloves. Here is the law: "The emergency ordinance that council members passed unanimously, 7 to 0, will be similar to Greenville's. This means that within city limits, in close contact businesses such...

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Johnny Rockets and McDonalds Pros and Cons

Pros
  • Waitress amber
  • Surroundings
  • Host casey
  • Usually the food
  • Proximity to my house
  • Food
Cons
  • Manager
  • Not giving the customer what they ordered
  • Management
  • Customer service
  • Service
  • I did not like the customer service

Johnny Rockets and McDonalds Most Positive Reviews

Top rated reviews
5

On8/21/15 while in the ballys casino Las Vegas food court I consumed a hamburger later that evening I became violently...

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5

Everything was cold we ordered a double with chesse but received a mc chicken

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5

We've used gift cards for Johnny Rockets the past 5 or 6 times visiting the same location. A few days ago we eat there...

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5

I was driving home after a long road trip with the family and we decided to stop at this McDonalds for a bathroom...

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Johnny Rockets and McDonalds Most Critical Reviews

Lowest rated reviews
1

Rude service at Arundel Mills MD location. I asked for cheese on my fries, they said they could not do. What? You can't...

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1

I have eaten at many McDonalds restaurants since this is my favorite fast food place. All the McDonalds I visited have...

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1

Just wanted to know if you changed the meat on your burgers?

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1

This place is horrible. I would not feed my dog at this place.when I first went thru drive the lady was so rude. I...

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Johnny Rockets and McDonalds Latest Reviews

Recent published reviews
No votes

No one is picking up the phone and I need my w2 so I can do my income tax

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3.1

As a consumer I have a lot of issues with McDonald's long Waits unprofessional employees as I'm pulling through the...

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1

Still sucks.. haven't heard from anyone

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1.9

There's very little food in the bag.

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Johnny Rockets and McDonalds Products and Services

Most reviewed product and services
  • Johnny Rockets Customer Care (15 reviews)
  • Johnny Rockets Burger (9 reviews)
  • Johnny Rockets Manager (5 reviews)
  • Mcdonalds Manager (622 reviews)
  • Mcdonalds Customer Care (586 reviews)
  • Mcdonalds Drive-through (216 reviews)