John Deere vs Rockauto

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John Deere

Landscaping and Gardening
  • 0 ISSUES RESOLVED
  • 66 TOTAL REVIEWS
  • $100K CLAIMED LOSSES
  • $3.5K AVERAGE LOSS
1.8
Customer service
Staff
Website
Diversity of Products or Services
  • Thought i was buying top self 2
  • Not good it blew up on fire 1
  • Old x300r it worked 1
  • Owners 1
  • Works for my need 1

Customers don't like

  • Poor quality of machine and poor customer service for resolution5
  • John deere corp will not work to gain a fair solution5
  • Customer service3
  • Poor quality3
  • Customer service or website3

Products by John Deere

No items

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Rockauto

Equipment
  • 1 ISSUES RESOLVED
  • 194 TOTAL REVIEWS
  • $21K CLAIMED LOSSES
  • $233 AVERAGE LOSS
1.7
Customer service
Staff
Website
Diversity of Products or Services
  • Price 9
  • Will never buy from them again 9
  • Prices 3
  • Information on website 2
  • Qaulity 2

Customers don't like

  • Refund policy for defective item11
  • No effort put forth in resolving issue to customers satisfaction10
  • Refund policy for wrong part10
  • Shipping8
  • Return policy for defective parts7

Products by Rockauto

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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