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John Deere

Landscaping and Gardening
  • 0 ISSUES RESOLVED
  • 86 TOTAL REVIEWS
  • $160K CLAIMED LOSSES
  • $4.1K AVERAGE LOSS
1.8
Customer service
Staff
Website
Diversity of Products or Services
  • Thought i was buying top self 2
  • Dealership 2
  • Dealership tries hard 2
  • Web site 1
  • Works for my need 1

Customers don't like

  • Poor quality of machine and poor customer service for resolution3
  • John deere corp will not work to gain a fair solution3
  • Cant even get a cost on a replacement deck off their web site2
  • Quality2
  • Customer service or website2
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Rockauto

Equipment
  • 1 ISSUES RESOLVED
  • 322 TOTAL REVIEWS
  • $27K CLAIMED LOSSES
  • $227 AVERAGE LOSS
1.9
Customer service
Staff
Website
Diversity of Products or Services
  • Price 11
  • Will never buy from them again 10
  • Prices 4
  • Ease of use 3
  • Part availability 3

Customers don't like

  • Refund policy for defective item7
  • Inexperienced customer service staff5
  • Return policy for defective parts5
  • Refund policy for wrong part3
  • Shipping3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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