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Joann Fabric

E-commerce
  • 7 ISSUES RESOLVED
  • 700 TOTAL REVIEWS
  • $23.5K CLAIMED LOSSES
  • $199 AVERAGE LOSS
2.1
Customer service
Discounts and Special Offers
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Wide variety of prints 10
  • Products 6
  • Friendly staff 5
  • Store 3
  • Coupons 2

Customers don't like

  • Poor customer service31
  • False advertising15
  • Bad manager attitude14
  • Order being cancelled7
  • High prices4
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Yohiba

E-commerce
  • 0 ISSUES RESOLVED
  • 85 TOTAL REVIEWS
  • $2.5K CLAIMED LOSSES
  • $47 AVERAGE LOSS
1.2
Customer service
Discounts and Special Offers
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • What seemed to be good prices 9
  • Good price 4
  • Ease of placing order 4
  • Price 2
  • I found the desired product 1

Customers don't like

  • Product never shipped20
  • No response to calls14
  • No reponse to messages12
  • Customer service7
  • Lack of response2

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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