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Joann Fabric

Craft Supplies and Tools
  • 8 ISSUES RESOLVED
  • 757 TOTAL REVIEWS
  • $24K CLAIMED LOSSES
  • $190 AVERAGE LOSS
2.4
Discounts and Special Offers
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Wide variety of prints 10
  • Products 6
  • Friendly staff 6
  • Store 3
  • Coupons 2

Customers don't like

  • Poor customer service31
  • False advertising15
  • Bad manager attitude14
  • Order being cancelled7
  • Poor delivery service4
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Things Remembered

E-commerce
  • 0 ISSUES RESOLVED
  • 63 TOTAL REVIEWS
  • $1.8K CLAIMED LOSSES
  • $111 AVERAGE LOSS
2.3
Discounts and Special Offers
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Product 3
  • Product selection 1
  • Online customer care 1
  • I likeed 1
  • Discounts 1

Customers don't like

  • Customer service7
  • Refund policy3
  • Online ordering is worst3
  • Sales rep in store2
  • Poor quality engraving2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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