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Joann Fabric

Shopping
  • 5 ISSUES RESOLVED
  • 621 TOTAL REVIEWS
  • $22.5K CLAIMED LOSSES
  • $215 AVERAGE LOSS
2.2
Customer service
Discounts and Special Offers
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Wide variety of prints 10
  • Products 5
  • Friendly staff 5
  • Store 3
  • Advertised prices 2

Customers don't like

  • Poor customer service29
  • False advertising14
  • Bad manager attitude13
  • Order being cancelled7
  • False advertising of coupons4
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Snapfish

Professional Services
  • 2 ISSUES RESOLVED
  • 188 TOTAL REVIEWS
  • $120K CLAIMED LOSSES
  • $2.9K AVERAGE LOSS
1.6
Customer service
Discounts and Special Offers
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Old classic site your pictures were never lost on old site 8
  • Old site much better 5
  • Classic snapfish 5
  • Old site and services 3
  • Prior website 2

Customers don't like

  • Very poor hard to contact5
  • As per complaint5
  • Website is difficult to use4
  • Customer service3
  • Promises by customer service that were bogus2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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