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Joann Fabric

Shopping
  • 5 ISSUES RESOLVED
  • 621 TOTAL REVIEWS
  • $22.5K CLAIMED LOSSES
  • $215 AVERAGE LOSS
2.2
Customer service
Discounts and Special Offers
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Wide variety of prints 10
  • Products 5
  • Friendly staff 5
  • Store 3
  • Advertised prices 2

Customers don't like

  • Poor customer service29
  • False advertising14
  • Bad manager attitude13
  • Order being cancelled7
  • False advertising of coupons4
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Shutterfly

Auctions and Internet Stores
  • 1 ISSUES RESOLVED
  • 252 TOTAL REVIEWS
  • $35.6K CLAIMED LOSSES
  • $451 AVERAGE LOSS
1.9
Customer service
Discounts and Special Offers
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Ease of use 3
  • Convenience of photo organization 3
  • User friendly website 2
  • Rearranging of photos on share site easier 2
  • Promos and diverse selection 2

Customers don't like

  • Customer service9
  • Unresponsive customer service3
  • Shipping policy3
  • Customer service is the worst3
  • Blaming others3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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