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Joann Fabric

Shopping
  • 5 ISSUES RESOLVED
  • 588 TOTAL REVIEWS
  • $18.4K CLAIMED LOSSES
  • $178 AVERAGE LOSS
2.3
Customer service
Discounts and Special Offers
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Wide variety of prints 12
  • Friendly staff 7
  • Products 5
  • Store 3
  • Advertised prices 2

Customers don't like

  • Poor customer service37
  • False advertising14
  • Bad manager attitude13
  • Order being cancelled7
  • False advertising of coupons4
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Shutterfly

Auctions and Internet Stores
  • 1 ISSUES RESOLVED
  • 227 TOTAL REVIEWS
  • $34.4K CLAIMED LOSSES
  • $465 AVERAGE LOSS
2.0
Customer service
Discounts and Special Offers
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Ease of use 3
  • Convenience of photo organization 3
  • User friendly website 2
  • Rearranging of photos on share site easier 2
  • Promos and diverse selection 2

Customers don't like

  • Customer service9
  • Unresponsive customer service3
  • Shipping policy3
  • Blaming others3
  • Poor quality product2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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