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Joann Fabric

Shopping
  • 4 ISSUES RESOLVED
  • 509 TOTAL REVIEWS
  • $17.1K CLAIMED LOSSES
  • $178 AVERAGE LOSS
2.2
Customer service
Discounts and Special Offers
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Wide variety of prints 7
  • Convenience 4
  • Broad selection of notions and craft materials 3
  • Store 3
  • People working 2

Customers don't like

  • Bad service14
  • False advertising11
  • Customer service5
  • Lack of attention to customer5
  • Spotty customer service4
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Shutterfly

Auctions and Internet Stores
  • 1 ISSUES RESOLVED
  • 183 TOTAL REVIEWS
  • $22.7K CLAIMED LOSSES
  • $360 AVERAGE LOSS
2.0
Customer service
Discounts and Special Offers
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Ease of use 3
  • Convenience of photo organization 2
  • Customer service 2
  • Old shutterfly website 2
  • Rearranging of photos on share site easier 2

Customers don't like

  • Customer service19
  • Delivery status5
  • Shipping policy5
  • That the offers were not as expected or led to believe3
  • Website3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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