Joann Fabric vs Shutterfly

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Joann Fabric

Shopping
  • 4 ISSUES RESOLVED
  • 493 TOTAL REVIEWS
  • $16.9K CLAIMED LOSSES
  • $180 AVERAGE LOSS
2.2
Customer service
Discounts and Special Offers
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Wide variety of prints 7
  • Convenience 4
  • Broad selection of notions and craft materials 3
  • Store 3
  • Convienence 3

Customers don't like

  • Bad service15
  • False advertising12
  • Customer service6
  • Order being cancelled6
  • Lack of attention to customer6

Products by Joann Fabric

No items

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Shutterfly

Auctions and Internet Stores
  • 0 ISSUES RESOLVED
  • 143 TOTAL REVIEWS
  • $20.7K CLAIMED LOSSES
  • $431 AVERAGE LOSS
2.0
Customer service
Discounts and Special Offers
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Ease of use 3
  • Convenience of photo organization 3
  • Customer service 2
  • Rearranging of photos on share site easier 2
  • Old shutterfly website 2

Customers don't like

  • Customer service20
  • Shipping policy7
  • Delivery status5
  • Liers that promised results but gave us nothing5
  • That the offers were not as expected or led to believe3

Products by Shutterfly

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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