PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Joann Fabric and Shoppers Advantage as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Joann Fabric
Shoppers Advantage

Joann Fabric and Shoppers Advantage Overview

Total reviews
967
441
Company responses
0
0
Issues resolved
9
2

Joann Fabric was first mentioned on PissedConsumer on Feb 21, 2008 and since then this brand received 967 reviews. It is 526 reviews more than Shoppers Advantage received since Apr 28, 2008. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Joann Fabric customer support team than with Shoppers Advantage customer service.

Joann Fabric and Shoppers Advantage Consumer Ratings

Rank
10 out of 186 in Craft Supplies and Tools category
756 out of 4213 in E-commerce category
Discounts and Special Offers
6 in category
504 in category
Product or Service Quality
6 in category
468 in category
Price Affordability
8 in category
675 in category

Joann Fabric and Shoppers Advantage Rating Details

Discounts and Special Offers
2.6 (333 reviews)
1.1 (37 reviews)
Reviewer's quote

...Then I had to get the app on my phone for them to give me any discounts. Today when I went in the girl in the Fresno store on Blackstone and 41 was so unhelpful I couldn’t believe it. DON’T EVER GO THERE...

PissedConsumer1563641

...I did not want any specials or rewards or offers. I told her to fast forward through all of those screens and skip straight to the cancellation screen. Suddenly the woman got a little short and seemed rushed to get off the phone with me...

Amy R
Product or Service Quality
2.3 (317 reviews)
1.1 (33 reviews)
Reviewer's quote

...I would rather spend the 45 minutes and drive across town to pick up for another Joanns who actually takes care of the online service customers..

PissedConsumer1740252

...I HAVE NEVER JOINED OR APPLIED FOR ANY MEMEBERSHIP TO YOUR LOUSY SERVICE. DELETE THIS ADDRESS FROM ALL OF YOUR RECORDS PERIOD. DO NOT BILL ANY FUNDS FROM MY BANK ACCOUNT...

CAPTAIN D
Price Affordability
2.6 (315 reviews)
1.1 (33 reviews)
Reviewer's quote

...HAD TO PAY REGULAR PRICE FOR A PIECE OF REMENANT THAT WAS 50% AND ANOTHER 25% ON TOP OF THAT. I WILL BE LOOKING FOR ANOTHER FABRIC STORE THAT TREATS THEIR CUSTOMERS RIGHT!..

Meridee

TLG shoppers said that Spirit helped them to activate my membership.I put a fraud alert thru my credit card company.They charged $16.99 per month for 25 months.I lost around 500 dollars because of Spirit.please contact me @ 770-597-8398.

RAVI V

Joann Fabric and Shoppers Advantage Pros and Cons

Pros
  • Wide variety of prints
  • Friendly staff
  • Products
  • Saving money
  • Messed up
  • Canceling my membership
Cons
  • Poor customer service
  • False advertising
  • Bad manager attitude
  • Unknown transactions
  • Fraudulent activity
  • Fees

Joann Fabric and Shoppers Advantage Most Positive Reviews

Top rated reviews
5

I just left a very unpleasant shopping experience at Joanne's. The person cutting the fabric was not interested in...

5

I initially purchased a shuttle ride in Orlando, Florida (through SuperShuttle) and saw the $20 rebate. I called the num...

Joann Fabric and Shoppers Advantage Most Critical Reviews

Lowest rated reviews
1

Joann Fabrics is one of those businesses that stays in business in spite of having the MOST horrible customer service on...

1

In Feb or March 2013 I was talked into signing up for Traveler's advantage. I cancelled by phone within the alloted ti...

Joann Fabric and Shoppers Advantage Latest Reviews

Recent published reviews

Shopping in Joann fabric S Mall Dr BR, Louisiana on 1/15/2020 a manager not 15 foot from door to store began screaming...

Read all 967 reviews
1

I cancelled them after a few months of membership and found out they have been continuously billing me. They refuse to...

Read all 441 reviews

Joann Fabric and Shoppers Advantage Products and Services

Most reviewed product and services
  • Joann Fabric Customer Care (189 reviews)
  • Joann Fabric Manager (79 reviews)
  • Joann Fabric Coupon (70 reviews)
  • Shoppers Advantage Membership (125 reviews)
  • Shoppers Advantage Account (90 reviews)
  • Shoppers Advantage Deal (2 reviews)