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Joann Fabric

Shopping
  • 4 ISSUES RESOLVED
  • 509 TOTAL REVIEWS
  • $17.1K CLAIMED LOSSES
  • $178 AVERAGE LOSS
2.2
Customer service
Discounts and Special Offers
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Wide variety of prints 7
  • Convenience 4
  • Broad selection of notions and craft materials 3
  • Store 3
  • People working 2

Customers don't like

  • Bad service14
  • False advertising11
  • Customer service5
  • Lack of attention to customer5
  • Spotty customer service4
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Scentsy

Shopping
  • 1 ISSUES RESOLVED
  • 254 TOTAL REVIEWS
  • $140K CLAIMED LOSSES
  • $2.1K AVERAGE LOSS
2.5
Customer service
Discounts and Special Offers
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Products 2
  • Product 2
  • Explained products 1
  • That it would be delivered b4 christmas 1
  • Representatives 1

Customers don't like

  • Customer service5
  • Bad representatives4
  • Lack of follow up4
  • Failure to keep promise of honouring a return3
  • Poor customer service3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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