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Joann Fabric

Shopping
  • 5 ISSUES RESOLVED
  • 543 TOTAL REVIEWS
  • $18.3K CLAIMED LOSSES
  • $181 AVERAGE LOSS
2.3
Customer service
Discounts and Special Offers
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Wide variety of prints 12
  • Friendly staff 6
  • Products 5
  • Store 3
  • Advertised prices 2

Customers don't like

  • Poor customer service37
  • False advertising14
  • Bad manager attitude13
  • Order being cancelled6
  • Poor delivery service3
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Samsonite

Shopping
  • 1 ISSUES RESOLVED
  • 94 TOTAL REVIEWS
  • $21.3K CLAIMED LOSSES
  • $445 AVERAGE LOSS
1.8
Customer service
Discounts and Special Offers
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Purchases in the past 3
  • Customer service 2
  • Not applicable 2
  • Products 1
  • Sales staff at the samsonite store 1

Customers don't like

  • No response to e-mail2
  • Customer service2
  • Time it takes to repair there was no repair1
  • Wheel problem1
  • Warranty service1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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