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Joann Fabric

E-commerce
  • 7 ISSUES RESOLVED
  • 706 TOTAL REVIEWS
  • $23.5K CLAIMED LOSSES
  • $199 AVERAGE LOSS
2.1
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Wide variety of prints 10
  • Products 6
  • Friendly staff 6
  • Store 3
  • Coupons 2

Customers don't like

  • Poor customer service31
  • False advertising15
  • Bad manager attitude14
  • Order being cancelled7
  • High prices4
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Samsonite

Luggage
  • 1 ISSUES RESOLVED
  • 119 TOTAL REVIEWS
  • $78.1K CLAIMED LOSSES
  • $1.4K AVERAGE LOSS
1.7
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Purchases in the past 3
  • Initial quality 3
  • I will never buy again 2
  • Customer service 2
  • Sales staff at the samsonite store 1

Customers don't like

  • Customer service6
  • Poor quality4
  • No response to e-mail4
  • No customer care response3
  • Misleading warranty2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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