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Joann Fabric

Shopping
  • 5 ISSUES RESOLVED
  • 609 TOTAL REVIEWS
  • $18.4K CLAIMED LOSSES
  • $178 AVERAGE LOSS
2.2
Customer service
Discounts and Special Offers
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Wide variety of prints 10
  • Products 5
  • Friendly staff 5
  • Store 3
  • Advertised prices 2

Customers don't like

  • Poor customer service29
  • False advertising14
  • Bad manager attitude13
  • Order being cancelled7
  • False advertising of coupons4
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Sam Ash

Shopping
  • 1 ISSUES RESOLVED
  • 42 TOTAL REVIEWS
  • $4.4K CLAIMED LOSSES
  • $272 AVERAGE LOSS
2.0
Customer service
Discounts and Special Offers
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Products diversity 1

Customers don't like

  • This was a simple refund1
  • Still waiting for over a month for replacement guitar1
  • Exchange policy1
  • 90 percent of website is on backorder1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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