Joann Fabric vs Pottery Barn

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Joann Fabric

Shopping
  • 4 ISSUES RESOLVED
  • 488 TOTAL REVIEWS
  • $16.9K CLAIMED LOSSES
  • $180 AVERAGE LOSS
2.2
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Wide variety of prints 6
  • Convenience 4
  • Broad selection of notions and craft materials 3
  • Store 3
  • Variety of prints 2

Customers don't like

  • Bad service15
  • False advertising12
  • Customer service6
  • Order being cancelled6
  • Lack of attention to customer6

Products by Joann Fabric

No items

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Pottery Barn

Furniture and Decor
  • 6 ISSUES RESOLVED
  • 437 TOTAL REVIEWS
  • $340K CLAIMED LOSSES
  • $2.1K AVERAGE LOSS
1.8
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Product 8
  • Furniture 6
  • Sales associates 5
  • How the products look in the beginning 3
  • Our sales person 3

Customers don't like

  • Poor customer service27
  • Customer service12
  • Bad quality11
  • Delivery7
  • Incompetent people7

Products by Pottery Barn

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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