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Joann Fabric

Craft Supplies and Tools
  • 8 ISSUES RESOLVED
  • 736 TOTAL REVIEWS
  • $23.8K CLAIMED LOSSES
  • $194 AVERAGE LOSS
2.5
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Wide variety of prints 10
  • Products 6
  • Friendly staff 6
  • Store 3
  • Coupons 2

Customers don't like

  • Poor customer service31
  • False advertising15
  • Bad manager attitude14
  • Order being cancelled7
  • Poor delivery service4
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Pottery Barn

Furniture and Decor
Has verified representatives
  • 8 ISSUES RESOLVED
  • 47 COMPANY RESPONSES
  • 541 TOTAL REVIEWS
  • $400K CLAIMED LOSSES
  • $2K AVERAGE LOSS
1.8
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Product 9
  • Sales associates 6
  • Furniture 6
  • How the products look in the beginning 5
  • Our sales person 3

Customers don't like

  • Poor customer service47
  • Unresponsive customer service7
  • Bad quality6
  • Incompetent people5
  • Lack of communication4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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