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Joann Fabric

Shopping
  • 5 ISSUES RESOLVED
  • 581 TOTAL REVIEWS
  • $18.4K CLAIMED LOSSES
  • $178 AVERAGE LOSS
2.3
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Wide variety of prints 12
  • Friendly staff 7
  • Products 5
  • Store 3
  • Advertised prices 2

Customers don't like

  • Poor customer service37
  • False advertising14
  • Bad manager attitude13
  • Order being cancelled7
  • False advertising of coupons4
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Pottery Barn

Furniture and Decor
Has verified representatives
  • 6 ISSUES RESOLVED
  • 16 COMPANY RESPONSES
  • 474 TOTAL REVIEWS
  • $360K CLAIMED LOSSES
  • $2.1K AVERAGE LOSS
1.8
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Product 8
  • Furniture 6
  • Sales associates 5
  • How the products look in the beginning 4
  • Our sales person 3

Customers don't like

  • Poor customer service19
  • Bad quality6
  • Incompetent people5
  • Delivery service3
  • Lack of communication3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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