JOANN Fabric vs Michaels
PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about JOANN Fabric and Michaels as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.
JOANN Fabric and Michaels Overview
Total reviews | 1624 | 867 |
Company responses | 0 | 0 |
Issues resolved | 22 | 10 |
JOANN Fabric and Michaels Consumer Ratings
JOANN Fabric and Michaels Rating Details
JOANN Fabric and Michaels Pros and Cons
- Wide variety of prints
- Friendly staff
- Products
- Variety of products
- Variety
- Closest to my location
- Poor customer service
- False advertising
- Bad manager attitude
- Terrible customer service
- Incompetent
- Lack of customer service
JOANN Fabric and Michaels Most Positive Reviews
Love this store
They have always been very very friendly
An I love the front guest services
Both Peter and Amy went out of their way to help me. I was looking for a tool for cutting Foam and Peter was very...
Candles were on sale in the Red Wing, MN, store. I was at the end cap waiting for the lady in front of me to be done. ...
Looking and waiting for WHITE PADDLE WIRE. It was available last year at this time, and I wanted to know if I could orde...
JOANN Fabric and Michaels Most Critical Reviews
for years it has these same problems and getting worse. poor layout of store. totally dysfunctional. cut table always in...
i purchased a gift card to ship to canada from canada michaels (ground shipping). They deducted 100$ from my account...
Was given gift card for Christmas from Joann, went in to use it was told it was not activated by local manager. Mind...
I have been a customer of Michael's on Ray Road in Ahwatukee, AZ for many years. There is one particular male cashier...
JOANN Fabric and Michaels Latest Reviews
I'm very upset that our Joann store in Sierra Vista is closing. It is the ONLY store in our town that sell decent...
Called Michaels to start a return, they said Floral Home Online cannot be returned,NO mentioned of that on your site! I...
I was a customer for 12 years. Or almost 12 years. That ended tonight. I went to use the few coupons they emailed to me...
I was just at your 2780 s. Colorado blvd, denver, Co store and I am very upset. Tonight I was in their shopping and I ha...
For Online ordering, the JoAnn website can be a bit quirky. I have much better luck in the store than online.
I would say the same for Michael's. Online ordering is frustrating.
But in the store, customer service is above average.
Product or Service Quality
The quality of the products is the same for both stores. I will say, however, that the Michael's store brand is less than acceptable in most cases.
I have something else to compare
JoAnn Fabric overprices MANY of their items so when you use their coupon, you're not quite getting the deal you think you are.
Michaels is better for scraping and paper craft items because they have a better and wider selection of items. I usually don’t find all of my card making supplies at Joann.
Joann is the only fabric store in the area and has a wider selection of fabrics.
Product or Service Quality
Michael service is much better. However not all Joann stores have bad service quality. Just the Greenbelt store.
Both have equally good product quality.
They're the same
Product or Service Quality
Quality is cheaper for higher prices in both.
I have something else to compare
Joanne at least lists available online in stock but Michaels' has no clue.
How would you compare JOANN Fabric vs Michaels?
Joann is way over Michaels! Michaels just passes around complaints in a Dept and has no supervisor (or so I was told) and the "person in charge" would do nothing more!
Product or Service Quality
JoAnns
I have something else to compare
Ordering from Michaels seemed easy enough but then I never got any product and they kept all my money! Have spent hours on live chats and phone calls to straighten this out and still have had nothing done that has been promised.
JoAnns had much more sewing and quilting products. It’s not a fair comparison. Michael’s is more for all other kinds of crafting
Joanns fabrics: poor
Mivhaels" very good
Product or Service Quality
Joanns has incredible amount of fabric and home decor. Michael's has better craft.