PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Twin River Casino and Jk Sweepstakes as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Twin River Casino
Jk Sweepstakes

Twin River Casino and Jk Sweepstakes Overview

Total reviews
133
8
Company responses
0
0
Issues resolved
2
0

Twin River Casino and Jk Sweepstakes Consumer Ratings

Rank
45 out of 206 in Gambling and Lotto category
78 out of 293 in Games and Movies category
Customer service
32 in category
40 in category
Website
48 in category
71 in category
Product or Service Quality
33 in category
21 in category
Discounts and Special Offers
41 in category
22 in category

Twin River Casino and Jk Sweepstakes Rating Details

Customer service
1.6 (50 reviews)
2 (4 reviews)
Reviewer's quote

..." Win or loose you always feel good about Twin River Casino because Dean's friendly customer service attitude. Dean should be recognized as a positive and professional role model for all other "Pit Bosses" to emulate..

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...they are so up and nice to get you in and take your money but when it comes down to customer service they are on the pipe 24/7..

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Website
1.7 (42 reviews)
2 (5 reviews)
Reviewer's quote

Absolutely nothing just like the lip service I got from Steve Keener, I wrote before and complained about the points on the Keno machines at Dover,$150.00 in play for 1 point. I've been going to Dover since the 1st day it opened. I know what I'm doing since I have been playing all of these years....

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I followed all the steps to set up and once I paid through cash app, I didn’t get a reply back. No PIN number or anything, I tried calling but only get a recording telling me to leave a message! What a joke! Highly pissed!

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Product or Service Quality
1.4 (40 reviews)
3 (2 reviews)
Reviewer's quote

Cash machines are always out of service////..

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I don't know why everyone hasn't spoken with Jan the owner herself she will make it right. I'm in California and cashed out several times and they always did me right. Once the game messed up on my free spins and she put 20 In my account And said the next time if it happens stop playing and go...

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Discounts and Special Offers
1.5 (40 reviews)
3 (2 reviews)
Reviewer's quote

Yeah I was disappointed that there was not more hand sanitizer station around the casino I wanted to Bring some from home but my wife was positive there would be sufficient Hand sanitizer at the casino . we had a good time but in the back of our minds we felt a little creeped out . suggestion maybe...

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No items

Twin River Casino and Jk Sweepstakes Pros and Cons

Pros
  • Smoke free
  • Slots
  • Restaurant
No votes
Cons
  • Way we were treated
  • Treatment by personal toward disabilities
  • Waiting in the cold to get my car
No votes

Twin River Casino and Jk Sweepstakes Most Positive Reviews

Top rated reviews
5

My mother play in Twin River Casino for a long time, she never complains about nothing until one day when she won't to u...

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5

I don't know why everyone hasn't spoken with Jan the owner herself she will make it right. I'm in California and cashed...

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4.3

I happened to have a problem in regards to my free play and comps one day. I went to the Players Booth, and the nicely...

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No votes

Twin River Casino and Jk Sweepstakes Most Critical Reviews

Lowest rated reviews
1

I dropped $500 in there didnt win ****. virtual blackjack, the dealer got 21 40/50 hands. out of the 40, 25 were dealt...

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1

Jksweeps/Jkebooks scammed me out of $4700.00 Sweepcoach is also fraud after i won they told me i hacked the system and...

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1

8/26/16 6PM Visiting Boston for summer vacation and of course i would like to visit some casino around. i been to many...

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1

We had this gaming system in my town and everybody including myself won jackpot and it pays $2,000.00 and I won it with...

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Twin River Casino and Jk Sweepstakes Latest Reviews

Recent published reviews
1.7

Absolutely nothing just like the lip service I got from Steve Keener, I wrote before and complained about the points on...

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1

I followed all the steps to set up and once I paid through cash app, I didn’t get a reply back. No PIN number or...

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No votes

My husband and I were down there on 7/11/20.
I was playing on a China Shores machine near the high limit club, on the end...

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No votes

I followed all the step to register and purchase my jkebook as direct.... Nothing happened. No email no login or...

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Twin River Casino and Jk Sweepstakes Products and Services

Most reviewed product and services
  • Twin River Casino Casino Game (17 reviews)
  • Twin River Casino Customer Care (13 reviews)
  • Twin River Casino Casino Facility (4 reviews)
  • Jk Sweepstakes Account (4 reviews)
  • Jk Sweepstakes Promotek Casino Game (2 reviews)