PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about JJsHouse and Macys as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

JJsHouse
Macys

JJsHouse and Macys Overview

Total reviews
1067
1488
Company responses
0
0
Issues resolved
6
11

JJsHouse and Macys Consumer Ratings

Rank
14 out of 95 in Weddings category
78 out of 320 in Supermarkets and Malls category
Customer service
9 in category
74 in category
Product or Service Quality
9 in category
55 in category
Website
13 in category
59 in category
Price Affordability
10 in category
66 in category

JJsHouse and Macys Rating Details

Customer service
1.3 (400 reviews)
1.4 (396 reviews)
Reviewer's quote

...There is No Customer service..

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I need to talk to a person working there can't get in touch with customer service i have been calling for the past two days and can't get any answer at all I would like for someone to call me back at (478) 232-2624 Thank you..

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Product or Service Quality
1.6 (354 reviews)
2 (293 reviews)
Reviewer's quote

I ordered a mother of the bride dress and jacket and shoes and I do not like the quality of dress and it does not fit. The shoes do not fit and are not the color ordered. I need a return invoice or slip..

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The horrible customer service the second day the store open..

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Website
2.1 (337 reviews)
2.2 (322 reviews)
Reviewer's quote

The description on website is as follows: Elegant Round Dried Flower Bridal Bouquets - When I contacted by way of chat: Elegant Round Dried Flower Bridal Bouquets - This is what the description states in the title Sure. So I would get a full refund and not have to pay for the return shipping. Is...

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...They no longer have their customer service phone numbers or emails on their website. This dress is for my nieces wedding, so if Im not going to receive it in time, I need look elsewhere for a dress. Unfortunately, I cannot find this same dress anywhere else...

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Price Affordability
2.3 (298 reviews)
2.5 (249 reviews)
Reviewer's quote

...The best they would do would be to give me a 40% credit of the original price. That would amount to $10. 40...

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...I legally am obligated to a price adjustment within 14 days of purchase..

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JJsHouse and Macys Pros and Cons

Pros
  • To be determined
  • Prices
  • Online shopping
  • Product
  • Sale prices
  • Selection
Cons
  • Horrible customer service
  • Refund policy
  • Return policy and customer service
  • Poor customer service
  • Billing and customer service
  • Not getting employee assistance

JJsHouse and Macys Most Positive Reviews

Top rated reviews
5

The dress I saw and fell in love with was a gorgeous dress on jjs site. When I received the dress it did not look...

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5

I went to Macy's to purchase and enter the izod Honda contest. After the purchase no one knew anything about the...

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5

Their products are small, cut small, material stiff, uncomfortable and when you start the process of returning they...

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5

terminated without being told noted it when i went to check my schedule sure I was hired as a seasonal employee but...

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JJsHouse and Macys Most Critical Reviews

Lowest rated reviews
1

Well those you who think you want JJ's House to make a dress for you...THINK again. They say it is "Made to order", NO...

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1

"Hello,
I used to love shopping @ Macys.com until recently I had to return some items by mail and got a huge problem wit...

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1

I ordered a mother's of the bride/groom dress from JJs House one size larger than I normally wear and it came back 2...

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1

I literally have NEVER had such a miserable experience as I have had since we were *** enough to spend $12,000+ in...

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JJsHouse and Macys Latest Reviews

Recent published reviews
2.9

different people and have been waiting for a month now to get a return label after reading these reviews which I wished...

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No votes

I did not receive my perfume

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No votes

I ordered candles someone called to confirm

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No votes

Ive been waiting on an order I came separately I need one twin size pack of sheets that supposed to come in its been...

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JJsHouse and Macys Products and Services

Most reviewed product and services
  • Jjshouse Dress (396 reviews)
  • Jjshouse Shipping Service (136 reviews)
  • Jjshouse Customer Care (73 reviews)
  • Macys Account (111 reviews)
  • Macys Credit Card (101 reviews)
  • Macys Customer Care (89 reviews)