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Jitterbug

Telecommunications
  • 0 ISSUES RESOLVED
  • 33 TOTAL REVIEWS
  • $825 CLAIMED LOSSES
  • $118 AVERAGE LOSS
2.1
Website
Customer service
Diversity of Products or Services
Billing Practices
Reliability
  • Phones simple use 2
  • Great concept 1
  • Red button feature 1
  • Julie was personable 1

Customers don't like

  • Cannot see in person before buying2
  • No full disclosure of true costs2
  • Phone buttons not usable by touch2
  • Ringer volume too low2
  • Sales people do not know product2
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Virgin Mobile

Telecommunications
  • 1 ISSUES RESOLVED
  • 389 TOTAL REVIEWS
  • $71.3K CLAIMED LOSSES
  • $412 AVERAGE LOSS
1.8
Website
Customer service
Diversity of Products or Services
Billing Practices
Reliability
  • Very little 4
  • Low price of cell phone service 3
  • Reliable auto pay 3
  • Vey little to do with phone insurance 1
  • Website very good richard branson owns it good prices 1

Customers don't like

  • Being mislead and wasting my time3
  • Calling india to be put on hold3
  • Completely unreliable service3
  • Poor customer service3
  • Poorly trained reps3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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