Jitterbug vs Verizon

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Jitterbug

Telecommunications
  • 0 ISSUES RESOLVED
  • 29 TOTAL REVIEWS
  • $825 CLAIMED LOSSES
  • $118 AVERAGE LOSS
2.2
Website
Customer service
Billing Practices
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Phones simple use 2
  • Great concept 2
  • Julie was personable 1
  • Tech support 1
  • Red button feature 1

Customers don't like

  • Cannot see in person before buying2
  • No full disclosure of true costs2
  • Phone buttons not usable by touch2
  • Ringer volume too low2
  • Sales people do not know product2

Products by Jitterbug

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Verizon

Telecommunications
  • 10 ISSUES RESOLVED
  • 2067 TOTAL REVIEWS
  • $630K CLAIMED LOSSES
  • $1K AVERAGE LOSS
1.6
Website
Customer service
Billing Practices
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Internet 6
  • Coverage area 4
  • You are a bunch of overcharging crooks 4
  • Terrible service 3
  • Tv 3

Customers don't like

  • Incompetent customer service83
  • Poor service31
  • Customer service16
  • Bait and switch14
  • Billing practices10

Products by Verizon

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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