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Jitterbug

Telecommunications
  • 0 ISSUES RESOLVED
  • 33 TOTAL REVIEWS
  • $825 CLAIMED LOSSES
  • $118 AVERAGE LOSS
2.1
Website
Customer service
Billing Practices
Diversity of Products or Services
Reliability
  • Phones simple use 2
  • Great concept 2
  • Red button feature 1

Customers don't like

  • Cannot see in person before buying2
  • Sales people do not know product2
  • No full disclosure of true costs2
  • Ringer volume too low2
  • Said legally blind lady could use1
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Verizon

Telecommunications
  • 11 ISSUES RESOLVED
  • 2093 TOTAL REVIEWS
  • $630K CLAIMED LOSSES
  • $1K AVERAGE LOSS
1.6
Website
Customer service
Billing Practices
Diversity of Products or Services
Reliability
  • Internet 6
  • Have occasional customer service people who are awesome 3
  • Terrible service 3
  • Tv 3
  • You are a bunch of overcharging crooks 3

Customers don't like

  • Incompetent customer service76
  • Poor service25
  • Customer service15
  • Bait and switch13
  • Billing practices8
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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