Jitterbug vs Verizon Wireless

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Jitterbug

Telecommunications
  • 0 ISSUES RESOLVED
  • 29 TOTAL REVIEWS
  • $825 CLAIMED LOSSES
  • $118 AVERAGE LOSS
2.2
Website
Customer service
Diversity of Products or Services
Billing Practices
Exchange, Refund and Cancellation Policy
  • Phones simple use 2
  • Great concept 2
  • Julie was personable 1
  • Tech support 1
  • Red button feature 1

Customers don't like

  • Cannot see in person before buying2
  • No full disclosure of true costs2
  • Phone buttons not usable by touch2
  • Ringer volume too low2
  • Sales people do not know product2

Products by Jitterbug

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Verizon Wireless

Telecommunications
  • 6 ISSUES RESOLVED
  • 751 TOTAL REVIEWS
  • $370K CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
1.8
Website
Customer service
Diversity of Products or Services
Billing Practices
Exchange, Refund and Cancellation Policy
  • Coverage area 13
  • Seem to have better coverage than most providers 9
  • Coverage 7
  • Quality of network 3
  • You are a bunch of overcharging crooks 3

Customers don't like

  • No resolution to problem25
  • Deceitful salesperson14
  • Customer service11
  • Ignorant customer service people10
  • Problem resolution10

Products by Verizon Wireless

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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