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Jitterbug

Telecommunications
  • 0 ISSUES RESOLVED
  • 36 TOTAL REVIEWS
  • $925 CLAIMED LOSSES
  • $116 AVERAGE LOSS
2.1
Website
Customer service
Reliability
Diversity of Products or Services
Billing Practices
  • Phones simple use 2
  • Great concept 2
  • Julie was personable 1
  • Tech support 1
  • Red button feature 1

Customers don't like

  • Phone buttons not usable by touch3
  • Sales people do not know product2
  • Not easy1
  • Reliability1
  • Quality of phone reception1
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Tracfone

Telecommunications
  • 12 ISSUES RESOLVED
  • 996 TOTAL REVIEWS
  • $160K CLAIMED LOSSES
  • $435 AVERAGE LOSS
1.9
Website
Customer service
Reliability
Diversity of Products or Services
Billing Practices
  • No contract 12
  • Cost when i used very few minutes 10
  • Good service for years 10
  • Price 10
  • Having the same phone number 7

Customers don't like

  • Untrained call centers8
  • Customer service6
  • No resolution to my problem5
  • Nonresponsive5
  • Poor customer service4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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