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Jitterbug

Telecommunications
  • 0 ISSUES RESOLVED
  • 33 TOTAL REVIEWS
  • $825 CLAIMED LOSSES
  • $118 AVERAGE LOSS
2.1
Website
Customer service
Reliability
Diversity of Products or Services
Billing Practices
  • Phones simple use 2
  • Great concept 1
  • Red button feature 1
  • Julie was personable 1

Customers don't like

  • Cannot see in person before buying2
  • No full disclosure of true costs2
  • Phone buttons not usable by touch2
  • Ringer volume too low2
  • Sales people do not know product2
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Tracfone

Telecommunications
  • 11 ISSUES RESOLVED
  • 958 TOTAL REVIEWS
  • $250K CLAIMED LOSSES
  • $723 AVERAGE LOSS
1.9
Website
Customer service
Reliability
Diversity of Products or Services
Billing Practices
  • No contract 11
  • Cost when i used very few minutes 10
  • Price 10
  • Good service for years 9
  • Always 3 hours on the phone they hang up on you 6

Customers don't like

  • Poor customer service19
  • Untrained call centers12
  • Customer service10
  • Rude customer service people10
  • Service while trying add minutes7
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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