Jitterbug vs Tmobile

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Jitterbug

Telecommunications
  • 0 ISSUES RESOLVED
  • 29 TOTAL REVIEWS
  • $825 CLAIMED LOSSES
  • $118 AVERAGE LOSS
2.2
Customer service
Website
Diversity of Products or Services
Billing Practices
Exchange, Refund and Cancellation Policy
  • Phones simple use 2
  • Great concept 2
  • Julie was personable 1
  • Tech support 1
  • Red button feature 1

Customers don't like

  • Cannot see in person before buying2
  • No full disclosure of true costs2
  • Phone buttons not usable by touch2
  • Ringer volume too low2
  • Sales people do not know product2

Products by Jitterbug

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Tmobile

Telecommunications
  • 4 ISSUES RESOLVED
  • 963 TOTAL REVIEWS
  • $340K CLAIMED LOSSES
  • $886 AVERAGE LOSS
1.7
Customer service
Website
Diversity of Products or Services
Billing Practices
Exchange, Refund and Cancellation Policy
  • Plans 6
  • Not much to like 4
  • Price 4
  • Sales representative 4
  • Pricing of the plans 3

Customers don't like

  • Service17
  • Customer support16
  • Billing12
  • Customer service12
  • Coverage9

Products by Tmobile

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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