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Jitterbug

Telecommunications
  • 0 ISSUES RESOLVED
  • 33 TOTAL REVIEWS
  • $825 CLAIMED LOSSES
  • $118 AVERAGE LOSS
2.1
Customer service
Website
Diversity of Products or Services
Reliability
Billing Practices
  • Phones simple use 2
  • Great concept 2
  • Red button feature 1

Customers don't like

  • Cannot see in person before buying2
  • Sales people do not know product2
  • No full disclosure of true costs2
  • Ringer volume too low2
  • Said legally blind lady could use1
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Straight Talk Wireless

Telecommunications
  • 5 ISSUES RESOLVED
  • 1472 TOTAL REVIEWS
  • $180K CLAIMED LOSSES
  • $365 AVERAGE LOSS
1.8
Customer service
Website
Diversity of Products or Services
Reliability
Billing Practices
  • Price 16
  • Unlimited plan has served me well 13
  • Service plan 6
  • Cell phone 5
  • Mobile internet speed 4

Customers don't like

  • Horrible customer service65
  • Customer service staff28
  • Misleading terms of service26
  • Being lied to25
  • Refusal to help9
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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