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Jitterbug

Telecommunications
  • 0 ISSUES RESOLVED
  • 33 TOTAL REVIEWS
  • $825 CLAIMED LOSSES
  • $118 AVERAGE LOSS
2.1
Website
Customer service
Reliability
Diversity of Products or Services
Billing Practices
  • Phones simple use 2
  • Great concept 1
  • Red button feature 1
  • Julie was personable 1

Customers don't like

  • Cannot see in person before buying2
  • No full disclosure of true costs2
  • Phone buttons not usable by touch2
  • Ringer volume too low2
  • Sales people do not know product2
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Ntelos

Telecommunications
  • 0 ISSUES RESOLVED
  • 197 TOTAL REVIEWS
  • $48.9K CLAIMED LOSSES
  • $777 AVERAGE LOSS
1.8
Website
Customer service
Reliability
Diversity of Products or Services
Billing Practices
  • Customer service 2
  • Horrible and very costly 2
  • Prices until they kept raising them 2
  • Service 1

Customers don't like

  • Service9
  • Managers attitude4
  • Solution4
  • Bad reception3
  • Them cancelling a contract and not making sure i was whole after3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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