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Jitterbug

Telecommunications
  • 0 ISSUES RESOLVED
  • 33 TOTAL REVIEWS
  • $825 CLAIMED LOSSES
  • $118 AVERAGE LOSS
2.1
Website
Customer service
Diversity of Products or Services
Billing Practices
Reliability
  • Phones simple use 2
  • Great concept 2
  • Julie was personable 1
  • Tech support 1
  • Red button feature 1

Customers don't like

  • Cannot see in person before buying2
  • No full disclosure of true costs2
  • Phone buttons not usable by touch2
  • Ringer volume too low2
  • Sales people do not know product2
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Metropcs

Telecommunications
  • 3 ISSUES RESOLVED
  • 1008 TOTAL REVIEWS
  • $87.7K CLAIMED LOSSES
  • $445 AVERAGE LOSS
1.9
Website
Customer service
Diversity of Products or Services
Billing Practices
Reliability
  • I used to like your company 8
  • Price 6
  • No contract 5
  • But i am done 4
  • Phone promotions 3

Customers don't like

  • Customer service26
  • Service12
  • Unprofessional service10
  • False return policy7
  • Unable to use cell phone7
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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