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Jimmy Johns
Subway

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Jimmy Johns

Jimmy Johns

2.2
  • 5 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 1716 TOTAL REVIEWS
Rank
46 out of 1372
in Fast Food category
Rating Details
Customer service
Staff
Website
Location
Diversity of Products or Services
Statistics of Customer Service Calls
  • TOTAL CALLS
    865
  • SUCCESSFUL
    52%
  • AVG CALL DURATION
    01:51
  • ISSUES RESOLVED
    16%
Top Products and Services
2.1
415 reviews
2.4
246 reviews
2.4
160 reviews
Subway

Subway

2.1
  • 1 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 1080 TOTAL REVIEWS
Rank
55 out of 1372
in Fast Food category
Rating Details
Customer service
Staff
Website
Location
Diversity of Products or Services
Statistics of Customer Service Calls
  • TOTAL CALLS
    167
  • SUCCESSFUL
    64%
  • AVG CALL DURATION
    03:27
  • ISSUES RESOLVED
    15%
Top Products and Services
2
292 reviews
2.5
109 reviews
1.9
91 reviews

How would you compare Jimmy Johns vs Subway?

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TinyOrangutan430
#1687901

Tried their roast beef classic 2 days ago at their bryant irvin store. If that is JIMMY JOHNS quality I will not go again.

The bread was hard and cold. The roast beef had way too much salt.The sandwich tasted like it was made 2 days prior and let rest in the fridge.

Subway has much better quality and I wished I had gone there. I had to throw the JIMMY JOHNS in the trash.

Anonymous
#1441420

food was so so - wouldn’t add mustard, salt pepper or olives?? why? bland at best

Anonymous
#1357484

Jimmy Jones is a MUCH better choice than Subway. Jimmy John's is a higher quality and their staff is a LOT more friendly.

They have a much better menu than Subway too. you can tell Subway freezes all their meats and cheese before they send them to the "restaurants." At Jimmy Johns , everything tastes a LOT fresher. Their prices are high, but at least you get good customer service there and the food tastes a LOT better.

Subway is such *** and their staff is rude and cold. The corporation does not care about people at all either.

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