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  • 4 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 1537 TOTAL REVIEWS
Rank
39 out of 531
in Fast Food category
Rating Details
Customer service
Staff
Website
Location
Diversity of Products or Services
Statistics of Customer Service Calls
  • TOTAL CALLS
    373
  • SUCCESSFUL
    87%
  • AVG CALL DURATION
    01:58
  • ISSUES RESOLVED
    4%
Top Products and Services
2.1
383 reviews
2.5
205 reviews
2.4
136 reviews

Subway

2.1
  • 1 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 1022 TOTAL REVIEWS
Rank
52 out of 531
in Fast Food category
Rating Details
Customer service
Staff
Website
Location
Diversity of Products or Services
Statistics of Customer Service Calls
  • TOTAL CALLS
    121
  • SUCCESSFUL
    82%
  • AVG CALL DURATION
    03:34
  • ISSUES RESOLVED
    7%
Top Products and Services
2
278 reviews
2.4
86 reviews
1.8
85 reviews
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

How would you compare Jimmy Johns vs Subway?

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Anonymous
#1441420

food was so so - wouldn’t add mustard, salt pepper or olives?? why? bland at best

Anonymous
#1357484

Jimmy Jones is a MUCH better choice than Subway. Jimmy John's is a higher quality and their staff is a LOT more friendly.

They have a much better menu than Subway too. you can tell Subway freezes all their meats and cheese before they send them to the "restaurants." At Jimmy Johns , everything tastes a LOT fresher. Their prices are high, but at least you get good customer service there and the food tastes a LOT better.

Subway is such *** and their staff is rude and cold. The corporation does not care about people at all either.

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