PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Schlotzskys and Jimmy Johns as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Schlotzskys
Jimmy Johns

Schlotzskys and Jimmy Johns Overview

Total reviews 424 1817
Company responses 0 14
Issues resolved 0 5

Schlotzskys and Jimmy Johns Consumer Ratings

Rank
175 out of 2640 in Cafes, Restaurants and Bars category
46 out of 671 in Fast Food category
Customer service
117 in category
33 in category
Product or Service Quality
112 in category
28 in category
Quality of Food
79 in category
21 in category
Value for money
121 in category
38 in category

Schlotzskys and Jimmy Johns Rating Details

Customer service
1.9 (217 reviews)
1.8 (741 reviews)
Reviewer's quote

...As soon as the customer was finished talking she walked off and did not acknowledge us. We had to wait and then rang the bell after a couple of minutes to take our order. We were ordering for a family of 6...

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...Took to long to get connected to a customer service rep and my time is valuable. I dont have time to be waiting in the phone just to tell you that your employees are being unprofessional and acting immature while working at your store in front of customers..

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Product or Service Quality
1.9 (195 reviews)
2 (534 reviews)
Reviewer's quote

...It was a small order 3 sandwiches they opted to used Door Dash for the delivery instead of using their own delivery service. My order came it was only 1 of the items. I called the store and the manager's response was O'SH@! That happened we forgot to give them to the driver they are right here...

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...I live in Carson City,Nevada and asked to speak with the manager, when he came on the phone I told him what I ordered through the drive through and that the quality of the sub was not quality it was mostly a lettuce sub, very little turkey and the crust was hard. Immediately he said "If you are looking to get your money back or a free sub,it's not...

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Quality of Food
2.6 (186 reviews)
2.7 (578 reviews)
Reviewer's quote

We visited Schlotzsky’s Austin and ordered 3 pizzas as we thought that the quality shall be comparable with Papa Johns as it allowed us to dine in as we were hungry after shopping found that pizza was not having any good toppings and you had to literally eat it dry with just some sauces on it The...

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...Emma told me, well the number 9 comes with mayo! Well our bodies excrete waste, but do we want it, just because it comes with our bodies? Poor customer service, poor quality of food and poor sandwich skills. How much brain power does it take to say..

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Value for money
2.3 (184 reviews)
2.4 (474 reviews)
Reviewer's quote

...I would like this issue resolved or my money back. This service really makes a mockery of your name!! 210-929-7111..

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...She also borrows money from employees. What kind of place allows this? I have never seen a manager that was allowed to do these things. Very poor example for Jimmy Johns..

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Schlotzskys and Jimmy Johns Pros and Cons

Pros
  • Food is great
  • Food was normally good
  • Nice sandwiches
  • I like the food and prices
  • Good food
  • Pleasant delivery people
Cons
  • Customer service
  • Service
  • Employees and their attitude
  • Customer service
  • Unpleasant worker
  • Service

Schlotzskys and Jimmy Johns Most Positive Reviews

Top rated reviews
5

I never heared of schlotzskys frist time eatin here and now i fell in love with the best tast so good might come back...

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5

Their ingredients are ALWAYS fresh and they deliver within 15 minutes. They always have pleasant workers and I love ever...

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5

Thank You for the great food, prices and the excellent and friendly customer service provided by Julio Sanchez.

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5

I just wanted to say that jimmy John's peepee is the best in town. I have had a lot it peepee in my day but nothing...

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Schlotzskys and Jimmy Johns Most Critical Reviews

Lowest rated reviews
1

The Goodyear location has hit rock bottom is since the new owner has taken over! The service is absolutely horrible and...

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1

i ordered but was told it is out of our area, the store is 3/4 of a mile down the street. i asked who does cover the...

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1

Me and my family were in the Albuquerque, new mexico restaurant eatting this past week, and while we were sitting there...

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1

Delivery fee is not documented on the menu.I considered this to be false advistiment. Sandwiches are being bump up to h...

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Schlotzskys and Jimmy Johns Latest Reviews

Recent published reviews
No votes

I'm really highly pissed. Despite sending corporate multiple emails and calling corporate to no avail I still have not...

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3.8

Why is the manager allowed to sleep with employees at the La Porte, IN store. I always thought that was a bad practice....

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1

I order from William cannon Scholtzskys website back in August. It was a small order 3 sandwiches they opted to used...

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3

I had a problem with the app.
I'm a allergic to tomatoes and they wouldn't fix the order....

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Schlotzskys and Jimmy Johns Products and Services

Most reviewed product and services
  • Schlotzskys Customer Care (83 reviews)
  • Schlotzskys Sandwich (54 reviews)
  • Schlotzskys Manager (32 reviews)
  • Jimmy Johns Sandwich (422 reviews)
  • Jimmy Johns Delivery Service (257 reviews)
  • Jimmy Johns Manager (160 reviews)