PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Jiffy Lube and YourMechanic as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Jiffy Lube
YourMechanic

Jiffy Lube and YourMechanic Overview

Total reviews 355 135
Company responses 0 0
Issues resolved 0 0

Jiffy Lube and YourMechanic Consumer Ratings

Rank
301 out of 1731 in Service Centers and Repairs category
319 out of 1731 in Service Centers and Repairs category
Customer service
No votes
243 in category
Product or Service Quality
No votes
236 in category
Value for money
No votes
226 in category
Price Affordability
No votes
236 in category

Jiffy Lube and YourMechanic Rating Details

Customer service
No votes
1.3 (89 reviews)
Reviewer's quote

...Being in customer service for years I was blown away at the lack of caring by this team. We are now forced to file an insurance claim due to the incompetence and negligence of the Jiffy Lube staff and Managers. We will never service our cars with this company again!!!!!!!!!!!..

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...When I called customer service based on their "guarantee" I was told they would charge me $80 to come look at the car again. This is insane, why would I pay them MORE money. I was also told that I would need to take the car to shop to get a wheel alignment, because they don't do them...

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Product or Service Quality
No votes
1.2 (88 reviews)
Reviewer's quote

...Been coming here for years the service has gone down so much. They also tore a hose in my engine and he never notified me..

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On Nov 27th a mechanic serviced my 2011 Cadillac DTS causing more issues,December. 8th reinspected by their mechanic, and he filed the quote stating was faulty repairs, causing my car to worsen and needed immediate service to fix it, I have called and emailed since with no response. Over 1000...

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Value for money
No votes
1.4 (85 reviews)
Reviewer's quote

I was not given an itemized receipt I was given a register receipt that only showed my money transaction. I have no clue if I was given a oil filter or if any other refills were filled or not. Overall I was/am very upset because now I have to get it repaired due to its a distraction while driving...

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This company failed to show up twice for me, costing me two half days of work, far more money than if I had just gone to a regular mechanic. The first time they said that they 'double booked' by accident, (the mechanic himself made the appointment on the phone) and I had to wait an hour before I...

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Price Affordability
No votes
1.9 (83 reviews)
Reviewer's quote

...I got a $40 oil change for more than double the price and a lot of *** came for free . There should be no customers going there and a pissed customer group with a WARNING sign out front! John Logsdon..

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...He required me pay 60$ but he not finished this job and my coolant still through out from the housing thermostat, also he make the new part damaged so I can not return to store with price $ 143. 56. I pay him $60 at 10 pm in front of Chase bank at North first street, San jose, CA about 10pm...

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Jiffy Lube and YourMechanic Pros and Cons

Pros
  • Convenience of location
  • Usually do a fast service and are courteous
  • Were nice
  • Ease of quotes
  • Convenience
  • Ease of appointment online
Cons
  • Poor workmanship
  • Poor customer service
  • Dissatisfied
  • Customer service
  • Repairs
  • Poor quality

Jiffy Lube and YourMechanic Most Positive Reviews

Top rated reviews
5

Sharan at the bellevue Location was very helpful

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5

I calle your mechanic for a timing belt on a toyota camry .1999. They said it would take 3.50 hour on their labor rate...

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5

Earlier post is being resolved. Jiffy lube is reimbursing my repair costs for their error in causing a broken vacuum...

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5

Gas line leak, repaired before not good enough. Messege for my mobel mechanic, brind gas line parts. Not has tank...

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Jiffy Lube and YourMechanic Most Critical Reviews

Lowest rated reviews
1

Took Honda Odyssey to Towson, MD Jiffy Lube for Oil Change. They recommended also Transmission Flush. Even though we...

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1

Scam mechanic diagnosed my car from 20 feet away. Said he couldnt work on it due to the fact it had been worked on...

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1

Change oil light remained after service. Car Sputtered that day. The next day add oil light came on. That evening fluid...

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1

I raved about Your Mechanic and convinced a single mom I know to call them. Not only did they charge $35 more than the...

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Jiffy Lube and YourMechanic Latest Reviews

Recent published reviews
1

I went to the jiffy lube at Ashley drive in Derry or Londonderry not sure which town it is but the guy was very rude. I...

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1

They did not correctly install my steering rack. It took 125 dollars for another mechanic to fix. Never again.

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1

Lost an oil change from jiffy lube. The vendor said it didnt ex sister-in-law. The app lost it and I couldnt prove that...

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2.1

On Nov 27th a mechanic serviced my 2011 Cadillac DTS causing more issues,December. 8th reinspected by their mechanic,...

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