PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Jiffy Lube and YourMechanic as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Jiffy Lube
YourMechanic

Jiffy Lube and YourMechanic Overview

Total reviews
346
128
Company responses
0
0
Issues resolved
0
0

Jiffy Lube and YourMechanic Consumer Ratings

Rank
283 out of 1717 in Service Centers and Repairs category
300 out of 1717 in Service Centers and Repairs category
Customer service
208 in category
233 in category
Price Affordability
275 in category
220 in category
Product or Service Quality
229 in category
222 in category
Value for money
227 in category
210 in category

Jiffy Lube and YourMechanic Rating Details

Customer service
1.4 (115 reviews)
1.3 (84 reviews)
Reviewer's quote

...Being in customer service for years I was blown away at the lack of caring by this team. We are now forced to file an insurance claim due to the incompetence and negligence of the Jiffy Lube staff and Managers. We will never service our cars with this company again!!!!!!!!!!!..

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...Your mechanic is dishonest, poor customer service, and some of their mechanics are incompetent..

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Price Affordability
1.4 (94 reviews)
1.9 (79 reviews)
Reviewer's quote

...I got a $40 oil change for more than double the price and a lot of *** came for free . There should be no customers going there and a pissed customer group with a WARNING sign out front! John Logsdon..

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...He required me pay 60$ but he not finished this job and my coolant still through out from the housing thermostat, also he make the new part damaged so I can not return to store with price $ 143. 56. I pay him $60 at 10 pm in front of Chase bank at North first street, San jose, CA about 10pm...

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Product or Service Quality
1.2 (94 reviews)
1.2 (81 reviews)
Reviewer's quote

... look at it, so I question him on it he replied oh well we mean it should be clean, but no effort was made to offer me that option even do I so the recharging product in their window display. Wiled discussing the service preformed I ask if they lube the chassis he said there machine is broken for a while. I said you don’t have a hand type first he said no but after a few minutes he came back in and found a manual gun...

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...Service number: 3701037 as ref..

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Value for money
1.3 (93 reviews)
1.4 (79 reviews)
Reviewer's quote

I was not given an itemized receipt I was given a register receipt that only showed my money transaction. I have no clue if I was given a oil filter or if any other refills were filled or not. Overall I was/am very upset because now I have to get it repaired due to its a distraction while driving...

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This company failed to show up twice for me, costing me two half days of work, far more money than if I had just gone to a regular mechanic. The first time they said that they 'double booked' by accident, (the mechanic himself made the appointment on the phone) and I had to wait an hour before I...

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Jiffy Lube and YourMechanic Pros and Cons

Pros
  • Convenience of location
  • Were nice
  • Unsafe
  • Ease of quotes
  • Convenience
  • Ease of appointment online
Cons
  • Poor workmanship
  • Poor customer service
  • Bad sercvice
  • Customer service
  • Repairs
  • Poor quality

Jiffy Lube and YourMechanic Most Positive Reviews

Top rated reviews
5

Sharan at the bellevue Location was very helpful

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5

I calle your mechanic for a timing belt on a toyota camry .1999. They said it would take 3.50 hour on their labor rate...

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5

Earlier post is being resolved. Jiffy lube is reimbursing my repair costs for their error in causing a broken vacuum...

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5

Gas line leak, repaired before not good enough. Messege for my mobel mechanic, brind gas line parts. Not has tank...

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Jiffy Lube and YourMechanic Most Critical Reviews

Lowest rated reviews
1

Took Honda Odyssey to Towson, MD Jiffy Lube for Oil Change. They recommended also Transmission Flush. Even though we...

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1

Scam mechanic diagnosed my car from 20 feet away. Said he couldnt work on it due to the fact it had been worked on...

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1

Change oil light remained after service. Car Sputtered that day. The next day add oil light came on. That evening fluid...

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1

I raved about Your Mechanic and convinced a single mom I know to call them. Not only did they charge $35 more than the...

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Jiffy Lube and YourMechanic Latest Reviews

Recent published reviews
4.6

These guys are fantastic. There were 4 cars in front of me. Not only did they meet the time frame they told me, they...

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1

NEVER use them. The technicians will read the code then you have no idea if they replaced it correctly. Our fuel gauge...

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2.6

I was trying to get a safety inspection. I went to Jiffy Lubes and there were no inspectors available. The employees...

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4

I wanted to have my control arms replaced on my 2004 320e m/b.
They were unable to do the job . I was suggested to take t...

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Jiffy Lube and YourMechanic Products and Services

Most reviewed product and services
  • Jiffy Lube Oil Change (238 reviews)
  • Jiffy Lube Manager (14 reviews)
  • Jiffy Lube Customer Care (14 reviews)
  • Yourmechanic Car Repair (42 reviews)
  • Yourmechanic Repair (11 reviews)
  • Yourmechanic Customer Care (8 reviews)