PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Jiffy Lube and Valvoline Instant Oil Change as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Jiffy Lube
Valvoline Instant Oil Change

Jiffy Lube and Valvoline Instant Oil Change Overview

Total reviews
343
214
Company responses
0
0
Issues resolved
0
0

Jiffy Lube and Valvoline Instant Oil Change Consumer Ratings

Rank
283 out of 1707 in Service Centers and Repairs category
257 out of 1707 in Service Centers and Repairs category
Customer service
207 in category
223 in category
Product or Service Quality
231 in category
187 in category
Price Affordability
278 in category
238 in category
Value for money
228 in category
177 in category

Jiffy Lube and Valvoline Instant Oil Change Rating Details

Customer service
1.4 (114 reviews)
1.4 (79 reviews)
Reviewer's quote

...Being in customer service for years I was blown away at the lack of caring by this team. We are now forced to file an insurance claim due to the incompetence and negligence of the Jiffy Lube staff and Managers. We will never service our cars with this company again!!!!!!!!!!!..

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I enjoy going to this location, it is close to my home, they are friendly, but their customer service only goes so far and if they mess something up will not take responsibility to keep the customer. They don't need customers that are loyal and bring business monthly to their organization and would...

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Product or Service Quality
1.2 (93 reviews)
1.5 (67 reviews)
Reviewer's quote

... look at it, so I question him on it he replied oh well we mean it should be clean, but no effort was made to offer me that option even do I so the recharging product in their window display. Wiled discussing the service preformed I ask if they lube the chassis he said there machine is broken for a while. I said you don’t have a hand type first he said no but after a few minutes he came back in and found a manual gun...

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...Staff not apologetic at actually pissed that I called customer service..

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Price Affordability
1.4 (92 reviews)
1.7 (63 reviews)
Reviewer's quote

...I got a $40 oil change for more than double the price and a lot of *** came for free . There should be no customers going there and a pissed customer group with a WARNING sign out front! John Logsdon..

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I I am not happy about the price of an oil change at a local valvoline. To have to pay nearly 100 dollars for a full synthetic oil change and then they put a sticker on your car that says change oil in 3000 miles when the manufacturer calls for it to be change is price gouging and taking advantage...

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Value for money
1.2 (91 reviews)
1.6 (61 reviews)
Reviewer's quote

I was not given an itemized receipt I was given a register receipt that only showed my money transaction. I have no clue if I was given a oil filter or if any other refills were filled or not. Overall I was/am very upset because now I have to get it repaired due to its a distraction while driving...

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I SAID YOUR RIGHT BECAUSE I'M TAKING YOUR *** TO COURT!! I HAVE A VIABLE CASE AGAINST THEM THAT IS GOING TO BE WORTH SPENDING THE MONEY TO TAKE THEIR *** TO COURT!!! AND MIND YOU THEY HAD TO REIMBURSE ME FOR A DIAGNOSTIC FEE OF 143. 00 BECAUSE THE TECHNICIANS LEFT THE TOP TO THE AIR FILTER OFF...

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Jiffy Lube and Valvoline Instant Oil Change Pros and Cons

Pros
  • Convenience of location
  • Were nice
  • Unsafe
  • Quick service
  • Oil change
  • For them to pay for the damages to my car
Cons
  • Poor workmanship
  • Poor customer service
  • Bad sercvice
  • Customer service
  • That my dog can do a better job then they can
  • Service

Jiffy Lube and Valvoline Instant Oil Change Most Positive Reviews

Top rated reviews
5

Sharan at the bellevue Location was very helpful

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5

Wonderful service at Fort O Georgia!

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5

Earlier post is being resolved. Jiffy lube is reimbursing my repair costs for their error in causing a broken vacuum...

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5

Let's be real for a moment, I constantly see and hear people bash on Valvoline for it's pricing or for it's so called...

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Jiffy Lube and Valvoline Instant Oil Change Most Critical Reviews

Lowest rated reviews
1

Took Honda Odyssey to Towson, MD Jiffy Lube for Oil Change. They recommended also Transmission Flush. Even though we...

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1

I actually work in the automotive industry but being short on time told my husband just to run our it up to Valvoline...

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1

Change oil light remained after service. Car Sputtered that day. The next day add oil light came on. That evening fluid...

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1

Valvoline, Miami Sunset and 117 Ave SW
Charged $39.99 for an oil change, nothing else. The kid in the pit doing the oil...

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Jiffy Lube and Valvoline Instant Oil Change Latest Reviews

Recent published reviews
1

The store in Bethel Park PA USED to be good, The last time I took my car in, they messed it up/ Now when the a/c is on,...

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1.7

I went for an oil change and was informed I needed a transmission flush. I maintain my vehicles, so I went ahead with...

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1

There people working that have been hired 9 months after n continue to work without being laid off..like i was..i...

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3

Air filter on 2018 GMC Diesel was not fastened correctly letting a bee become lodged in the air sensor diode causing an...

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Jiffy Lube and Valvoline Instant Oil Change Products and Services

Most reviewed product and services
  • Jiffy Lube Oil Change (237 reviews)
  • Jiffy Lube Manager (14 reviews)
  • Jiffy Lube Customer Care (13 reviews)
  • Valvoline Instant Oil Change Oil Change (128 reviews)
  • Valvoline Instant Oil Change Customer Care (23 reviews)
  • Valvoline Instant Oil Change Manager (4 reviews)