PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Midas and Jiffy Lube as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Midas
Jiffy Lube

Midas and Jiffy Lube Overview

Total reviews
650
336
Company responses
0
0
Issues resolved
4
0

Midas was first mentioned on PissedConsumer on Dec 13, 2007 and since then this brand received 650 reviews. It is 314 reviews more than Jiffy Lube received since Oct 31, 2007.

Midas and Jiffy Lube Consumer Ratings

Rank
241 out of 2414 in Service Centers and Repairs category
268 out of 2414 in Service Centers and Repairs category
Customer service
182 in category
201 in category
Staff
196 in category
235 in category
Price Affordability
235 in category
267 in category

According to consumer ratings and reviews, Midas ranks 27 points higher in the Service Centers and Repairs category than Jiffy Lube. People gave Midas 1.5 stars for Customer service criterion in Service Centers and Repairs category and it is 440 points higher than the worst rated brand in this category. At the same time, Jiffy Lube was rated 1.4 stars for Customer service criterion in this category and it is 421 points higher than the worst rated brand in this category. If we look at Staff criterion, than we see that Midas has a higher rating than Jiffy Lube. Regarding Price Affordability criterion, consumers gave Midas 1.7 stars and it is 62% greater than other in category. Jiffy Lube however was rated 1.4 stars and it is 57% greater than other in category.

Midas and Jiffy Lube Rating Details

Customer service
1.5 (222 reviews)
1.4 (110 reviews)
Reviewer's quote

...He would never take me in- side the office with his workers or customers. After, the test was completed the employee behind the tells the charge is $113. 41...

Reino

...Being in customer service for years I was blown away at the lack of caring by this team. We are now forced to file an insurance claim due to the incompetence and negligence of the Jiffy Lube staff and Managers. We will never service our cars with this company again!!!!!!!!!!!..

Ricky P
Staff
1.6 (214 reviews)
1.3 (106 reviews)
Reviewer's quote

The staff were friendly. What I went there for was a simple oil change. It's been over a year or so and they are charging labor fees...

PissedConsumer1667757

As soon as I pulled into the parking lot I was overwhelmed by almost the entire staff. I told them I wanted an oil change and they grabbed my keys even before I had a chance to talk to the service manager. When the service manager came out I saw the service crew starting to take parts out of my...

Morrell
Price Affordability
1.7 (198 reviews)
1.4 (89 reviews)
Reviewer's quote

Saturday August 10th I was quoted a price of $2300 by the manager Joe for the replacement of a starter and turbo pipe. He decreased my price to $1,400 because I was a loyal customer and said he was giving me a manager discount. I was told I could pay in installments and filled out an application...

Yvette M

...I got a $40 oil change for more than double the price and a lot of *** came for free . There should be no customers going there and a pissed customer group with a WARNING sign out front! John Logsdon..

PissedConsumer1472083

Midas and Jiffy Lube Pros and Cons

Pros
  • Location
  • People and service
  • Convenience
  • Convenience of location
  • Were nice
  • Fast
Cons
  • Customer service
  • Quality
  • Overcharging
  • Poor workmanship
  • Poor customer service
  • Bad sercvice

Midas and Jiffy Lube Most Positive Reviews

Top rated reviews
5

Midas off of Los Osos in OC california rocks, went in for brake job on a Bmw 535i, they were great! Fixed my issues,...

5

Sharan at the bellevue Location was very helpful

Midas and Jiffy Lube Most Critical Reviews

Lowest rated reviews
1

I took my car their for a dash light they never fixed the problem and really had no clue what they were talking about....

1

Took Honda Odyssey to Towson, MD Jiffy Lube for Oil Change. They recommended also Transmission Flush. Even though we...

Midas and Jiffy Lube Latest Reviews

Recent published reviews
1

I received different tires than the ones I reserved online! I confirmed the availability of the tires with the manager...

Read all 650 reviews
1.7

I have been coming here for a very long time. I went to get the oi changed in my suv today and was told that my wiper...

Read all 336 reviews

Midas and Jiffy Lube Products and Services

Most reviewed product and services
  • Midas Oil Change (118 reviews)
  • Midas Car Repair (82 reviews)
  • Midas Repair (60 reviews)
  • Jiffy Lube Oil Change (235 reviews)
  • Jiffy Lube Manager (14 reviews)
  • Jiffy Lube Customer Care (13 reviews)